Anonymous User
April 9, 2024
We booked three nights, one night on Ctrip, and there was no room available for the next booking, so we booked two nights on Qunar. After arriving at the hotel, we were told that the two nights on Qunar were cancelled. I was petrified on the spot, without any notice, and there was no big deal. All the nearby rooms were fully booked. It was strange that we called Qunar customer service but they didn’t know the reason. Fortunately, the owner of the store was there at the time, and he solved the room for us for the next two days and comforted us when we were at a loss. When we were in a foreign country, the most fearful thing was to encounter such an emergency. Therefore, Ctrip was still reliable, although it was more expensive, I would never go to Qunar in the future! Here, I would like to thank the owner of the hotel for his warm hospitality and proper arrangements. The room was spacious, very close to the Blue Mosque, with a superior location, and it was also good to watch the sunset.
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