Sim Hotel Istanbul Old City

We arrived at night and the receptionist (who spoke very poor English) didn't seem to understand our reservation (made online on the Logitravel website). With difficulty, they gave us "a room" whose attached photos justify the quotation marks... The next morning, they let us change rooms to another... equally bad! I don't know who or how they awarded the stars to this "hotel" but it is definitely NOT a 3-star hotel (as the photos prove!). The breakfast was as basic as you would expect, and the same every day. The staff don't wear uniforms and, with the exception of the receptionist Mr. Fatih, they are all very unfriendly. The neighborhood where the hotel is located is very dodgy and does not match the photos advertised by the hotel. The air conditioning was noisy but it was impossible to be in the room without it due to the heat, so we always slept with the noise! ​​Terrible soundproofing (you could hear everything that came from the hallways). The TV didn't work. Stairs leading to reception without handrails. Bedroom window covered with a board!!!! Terrible curtains, without any sign of hygiene and letting in the light from outside! Elevator claustrophobic and only fits 1 person at a time. Terrible experience! The proximity to the historic center does not justify staying in a "hotel" in this neighborhood. Choose a hotel in the new/more modern part of Istanbul and you will have easy access to the historic center via the various forms of transport available.

We arrived at night and the receptionist (who spoke terrible English) didn't seem to understand our reservation (made online on the Logitravel website). With difficulty, they provided us with "a room" whose attached photos justify the quotation marks... The next morning, they let us change rooms to another... equally bad! I don't know who or how the stars were awarded to this "hotel" but it is definitely NOT a 3 star (as the photos prove!). Breakfast was as basic as you could expect, and the same every day. The staff are not uniformed and, with the exception of the receptionist Mr. Fatih, they are all quite unfriendly. The neighborhood where the hotel is located is very dubious and does not match the photos advertised by the hotel. The air conditioning was noisy but it was impossible to stay in the room without it due to the heat and so we always slept with the noise! Terrible soundproofing (you could hear everything coming from the corridors). TV didn't work. Stairs leading to reception without handrails. Bedroom window covered with a board!!!! Terrible curtains, without any trace of hygiene and they let in the light from outside! Elevator is claustrophobic and can only accommodate 1 person at a time. Bad internet. Terrible hygiene! Terrible experience! The proximity to the historic center does not justify staying in a "hotel" in this neighborhood. Choose a hotel in the new/more modern part of Istanbul and you will have easy access to the historic center via the various transport options available.