Guest User
August 20, 2024
Horrible, horrible, shocking....run away quickly!!! Arrogant and disrespectful receptionist, almost sent us away from the hotel upon arrival, the dirty, poorly dressed, rude chambermaid, we asked for an extra bed for a 6 year old child when we made our reservation, upon arriving at the room we waited 30 minutes for a 70 cm baby bed, after complaining and an hour of waiting, we received an extra bed with torn sheets and a yellow pillow with dirt. We asked for the bedding to be changed, the chambermaid came back with cleaner bedding that he practically threw on the bed without arranging it. The room was too small, although we had initially booked a family room to the point that each of us accessed our bed by the foot of the bed, no more space between the beds. On the day of our reservation we had also requested access to the swimming pool, upon arrival we were told that the pool was under repair for 10 days as luck would have it that was the length of our stay........we spent one night, then fled to another hotel. A word of advice, don't even think about accessing their page or their website to see the hotel.
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