Actually, I would like to give 5 stars for the service because when checking in, the staff provided good service and gave good advice. But the peak came at night when another staff member, a tall person with curly hair and blue eyes, who is not like Turkish people, called the customer late at night and spoke rudely, only saying to tell the man to leave the room, even though there were only 2 women in the room. I understand that there was a male friend walking in, so the staff member thought that we brought the man to stay in the same room, but we booked 2 rooms (separate bookings), and the male friend stayed on the ground floor and at that time, we were not together. But I wonder if the staff member didn't check first before complaining, etc. Or they could have asked first how many people were staying and if the man who came with us was staying at the hotel. And the tone of voice was unpleasant to listen to. Not even a single apology. While typing, I still can't get over it and feel really bad.
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