Excellent location in the heart of the city. Though this is located right next to the tram, the hotel location is so central we were able to walk to everywhere we needed. Breakfast buffet was great with plenty of options, restaurant, front desk, and housekeeping service was excellent, professional, and attentive. We stayed in a balcony view room, which despite previous reviews, we felt was not nosy at all from the street (all balcony rooms are on the 4th floor, well above street level). The only feedback I have is there is low lighting in the bathroom and the room doesn't have much floor space if you have a lot of luggage. Wasn't an issue for us either way, we will definitely stay here again.