Svetlana
December 28, 2024
I booked this hotel mainly because of its very convenient location... but the reception refused to provide the room I had booked. They said - since I was alone, I would go to a room on the (-1) floor, a basement, no window and amenities - 5 sq.m. I refused because I had paid for a 2-bed standard. They said that they had no water at all - an accident. And they sent me to another hotel, "Constantinopolis", which was further away. Not a bad hotel, but such an attitude towards tourists is unacceptable!!! Moreover, they did such tricks not only with me. They also tried to check several other tourists into the basement, and then sent them to another hotel. "Constantinopolis" has a very pleasant and warm atmosphere. The staff is polite. The rooms are excellent!
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