My wife and I had a fantastic 7 night stay at this amazing hotel, from check in to check out everything was perfect, huge thank you to Andrew Steele and his entire team. We stayed in a Bosphorus Suite on the 18th floor, which was stunning and the views from the huge balcony were spectacular. Kadir Kalay, the assistant Director of Room, was so kind and thoughtful, each day he would ask how our stay was and if he could do anything to assist us, he is a true gentleman. We also had access to the Bosphorus Lounge on the 22nd floor, where we experienced wonderful hospitality courtesy of Eralp, Cuneyt, Ilyas, Hakan, Cagri and Bunyamin. The all day a la carte menu and the drinks menu were perfect, a wonderful selection. We enjoyed all our meals with the same stunning views of our suite, overlooking the Bosphorus and the Asian side of the city. We thoroughly enjoyed our breakfast each morning in the Rocca restaurant, where we were greeted by Cansu, with her warm smile and Terfik, who ensured we experienced a wonderful start to our day. The spa and indoor pool are fantastic, my wife and I both enjoyed the super relaxing treatments we had in wonderful surroundings and spent many hours relaxing by the pool. The Lavinia lounge, in the lobby is a lovely place to relax and enjoy delicious cakes and drinks, thank you Pinar. We highly recommend this hotel if you are planning a trip to Istanbul, book now and experience amazing restaurants, bars and most of all spectacular hospitality. 100/100.