Yenimahalle, İstanbul Cd. No71, Bakirkoy, Istanbul, 34140, TürkiyeView Hotel Details
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Mercure Istanbul Bakirkoy Guest Reviews
4.1/5
Very Good
100 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.2
Cleanliness4.2
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All reviews(100)
Positive reviews(21)
Reviews with photos/video(3)
Negative reviews(1)
Fazza3فزاع
Superior Room With Garden View And 1 Double Bed Or 1 Double Bed And Sofa
Stayed in Oct 2024
Family
10 review
3.5/5
Posted on Nov 20, 2024
Very old building.. tight rooms.. I think all accor may have to change this building for 4 star.
Location about 13km to fatih and taksim..
But place is ok alot of shops nearby and resturants and cafes
.
No security guard
Only reception.
Breakfast almost the same every day
Staff very helpful..thank you..
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Mohammad Azharul Haque
Superior Room With Garden View And 1 Double Bed Or 1 Double Bed And Sofa
Stayed in Aug 2024
Solo travelers
1 review
3.0/5
Posted on Sep 21, 2024
I told them a/c not working well but they didn’t change my room and said it will be cooler after 10 minutes
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Eyad03
Superior Room With Garden View And 1 Double Bed Or 1 Double Bed And Sofa
Stayed in Mar 2024
Family
18 review
4.2/5
Very Good
Posted on Apr 22, 2024
Good location, nice staff in resption morning shift
HA SO2
Superior Room With 2 Twin Beds
Stayed in Aug 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Good hotel
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Dilek okan
Superior Room With Garden View And 1 Double Bed Or 1 Double Bed And Sofa
Stayed in Oct 2024
Solo travelers
25 review
4.5/5
Great
Posted on Nov 19, 2024
It is not good that the parking lot has an elevator, you do not park it yourself and you do not keep your car key with you.
This is fine apart from that, the breakfast was average but delicious.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
BAO
Superior Room With 2 Twin Beds
Stayed in Oct 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 25, 2024
We booked for 7 days, and the lobby manager upgraded us to a large room, which was cleaned every day. The service staff also provided parking, and it was close to the commercial street, making shopping very convenient.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Guest User
Superior Room With 2 Twin Beds
Stayed in Nov 2024
Business travelers
159 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The overall feeling is good, but it is in the downtown area and the road is narrow
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
steve123
Superior Room With Garden View And 1 Double Bed Or 1 Double Bed And Sofa
Stayed in Mar 2024
Business travelers
9 review
3.5/5
Posted on May 19, 2024
My impression of Mercure has changed a bit. The room facilities are old and the hotel is full of perfume, which I don't like. It is in the downtown area and it is a bit noisy by the road, but the surrounding area is very convenient.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Anonymous User
Superior Room With 2 Twin Beds
Stayed in Aug 2023
Family
14 review
1.5/5
Posted on Sep 23, 2023
Stayed for 4 consecutive nights and booked a superior twin room with an area of 25 square meters. However, when we arrived at the hotel, we were assigned to the end room, Room 1416. A large area of the room was taken up by the hotel's equipment room. We asked the front desk to change rooms and asked them to come at 12 noon the next day. We went early the next morning, and there was a new person at the front desk. We were told that changing rooms would cost extra money, so we went out to play. We came back in the afternoon and asked the front desk again. , the front desk said that we didn’t come at 12 noon and they couldn’t change us. Haha, it’s really ridiculous. Are we here just waiting to change rooms? In desperation, we asked Ctrip for help. Ctrip said they would give us a reply before 8 pm that night, but when we waited, no one answered the hotel's phone and the email was not responded to. It wasn't until 2 pm on the third day that Ctrip notified the hotel that it agreed to change our room. Thanks to Ctrip's help, we didn't have to stay in that pigeonhole-like room for the last two nights. This Mercure hotel, a hotel owned by AccorHotels, is obviously discriminating against Asians. It deliberately gave us the smallest room (probably a room that cannot be sold). It has a obviously different attitude towards white people from Europe and the United States. It's really disgusting!
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Thomas
Superior Room With Garden View And 1 Double Bed Or 1 Double Bed And Sofa
Stayed in Jan 2024
Couples
4 review
3.5/5
Posted on Feb 20, 2024
Overall it was ok, only the drinks in the room were overpriced
Original TextTranslated by Google
Response from Property: Dear Majlinda,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Demirtaş
Superior Room With 2 Twin Beds
Stayed in May 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 12, 2023
The hotel is very nice. clean and quiet. It was as if I was in a holiday village. The staff was very caring. Thank you.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Guest User
Superior Room With 2 Twin Beds
Stayed in May 2023
Business travelers
11 review
4.0/5
Very Good
Posted on Jun 24, 2023
The location is superior, the hardware facilities of the hotel are average, but the room you live in is fine.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
MarouaniMahdi
Deluxe Room With City View And 1 Double Bed & 1 French Bed Or 1 Double Bed & 1 Sofa
Stayed in Jul 2023
Business travelers
32 review
4.2/5
Very Good
Posted on Aug 13, 2023
flawless ! okay ✅
o I recommend this hotel which has a very good location!
Original TextTranslated by Google
Response from Property: Dear Majlinda,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Guest User
Deluxe Room With City View And 1 Double Bed & 1 French Bed Or 1 Double Bed & 1 Sofa
Stayed in Jan 2023
Family
1 review
4.7/5
Amazing
Posted on Mar 7, 2023
Nice hotel with swimming pool, sauna, jacuzzi and fitness room.
Rooms very spacious and clean, staff friendly, location is perfect if you need to be in and around the Bakirkoy district, with the tram (marmaray) also not far from the center
Public transport is very cheap and very good in Istanbul about 80 cents per person to the center.
Taxi to center about 8 euros. (March 2023)
We will definitely come here again.
Really worth the four stars.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy
Deniz
Superior Room With Garden View And 1 Double Bed Or 1 Double Bed And Sofa
Stayed in Dec 2023
Business travelers
40 review
4.0/5
Very Good
Posted on Jan 24, 2024
My stay was pleasant
Original TextTranslated by Google
Response from Property: Dear Majlinda,Thank you for your kind words. We are delighted to hear that you had a very good experience with us. Your appreciation motivates our team to continue providing excellent service.Best Regards,Eren AVLARRevenue and Front Office ManagerMercure Istanbul Bakirkoy