The St. Regis Istanbul

The entire team at St. Regis Istanbul went above and beyond delivering an outstanding guest experience for my early 53rd Birthday celebration trip to Istanbul, Turkey. Prior to arrival I informed the guest team Aystel and Süleyman Tezcan Bağrıyanık Butler Service Desk Agent the purpose of my visit. They requested childhood to adulthood photos. I provided them. I also requested to use the soaking pool upon arrival due to the extended flight time leading to my time in Istanbul. When I checked in on Friday, 1/24, as a Titanium member, Emre, greeted me with warmth and a welcoming experience. Emre arranged a change in the pool soak time, breakfast, and had me escorted to my room. Entering the room, I was met with the beautiful birthday celebration items from a heart shaped cake, which was delicious, and the photos of me, progressing from childhood to adulthood. There was an array of snacks all beautifully decorated. I felt special and seen. During my stay your staff were generous with directions, attending to my every request from Rema in Dining, to Arnold, the Dining team, and Omar. Upon departure, a gentleman presented me with a gift, please forgive me for not saying his name correctly. I know it matters to name all staff, but not naming them doesn't mean they were less important. The entire staff team delivers a caring, warm, welcome experience for me as a guest. The room was relaxing, beautiful. Each day returning to the room the turn down service relaxed me. Having water, slippers, and of course chocolate was an excellent way to end the day. Did you know they have music playing to soothe guest upon entry as a part of the turn down service? I did not know. One evening i was asked if I wanted tea service? I said yes, of course. The tea was rich either way flowers. After steeping the tea was refreshing, amazing. I cannot say Thank You enough for the legendary customer service delivered to me during my stay at the St. Regis Istanbul. When I return to Istanbul, my loyalty will be to the St. Regis for my stay.

We had an amazing stay at this hotel. The hotel room was spacious, very clean and luxurious. From the bedding and towels to the comp toiletries provided for during our stay, all were very nice. The Turkish breakfast provided is also worth a mention, it was incredible, one of the best hotel breakfasts we have ever had. All the staff are incredibly friendly, helpful and professional. A special mention to Aknur, Omer, Sevim, Nilgun and Rima who really went above and beyond for us, they are a credit to the hotel. Wouldn't hesitate to recommend this hotel. We were sad to leave and if we come back to Istanbul this would be where we would stay again. Also to mention, the hotel location itself is exceptional.

The service at this hotel is excellent - this was our second stay. Ersan from butler service was very attentive and he addressed all of our requests seamlessly. Erkan was very helpful in packaging a fragile souvenir ahead of our flight. He also gave us some really good recommendations. Omer (works downstairs in the lobby) was also very attentive to detail.

We enjoyed a delightful stay at a charming hotel in an elegant neighborhood with boutiques and fine dining. Our room had a clean, inviting atmosphere and ample space that made us feel at home. The warm and attentive staff consistenly ensured our comfort. Each morning, we savored a delicious breakfast with fresh fruits and local specialties. While the nearby traffic added some liveliness, it was minor issue compared to our overall flawless experience. We left with memorable moments and a desire to return.