The Byzantium Suites Hotel & Spa

Location excellent. Hotel manager..useless. Politely asked day1 and in between for fixes. .. Nothing fixed till day 5(departure day) Definitely different service / attention to different races.. Sad but reality even though money is the same...? Hotel workers are all polite and do they best they can with what they have.

Very nice and beautiful hotel. The location is superb, and the breakfast was good. We have our room upgraded into a bigger room, which has a view of the Bosphorus Strait. Their rooftop lounge is also great and has affordable price compared to other rooftop nearby.

A good place to stay, the location is good as well as hotel staff is there help anytime

The staff was excellent and helped us set up several last minute trips through the hotel including Cappadocia. They went out of their way to make things happen for us. The Turkish bath at the hotel was incredible, highly recommend. There is a nice restaurant at the top of the hotel with amazing views. Breakfast was Erhan was very diverse and gave us a range of Mediterranean cuisine. We had breakfast at the hotel every morning.

The hotel is located exactly between the blue mosque and Hagia Sophia. A great location . The hotel rooms are well appointed for the reasonable price and spotlessly clean. Breakfast is a Turkish feast overseen by Erhan and his exceptionally attentive staff. A grea visit in a remarkable city.

Let me start by making one thing clear. I really enjoyed the interior of the hotel, the location it was situated in, the food and the restaurant staff. That was one of the highlights of my visit there at the hotel that I enjoyed the most. The restaurant staff have a high degree of taking care of their customers and regularly check in with you to see how you’re doing. What blew me away about their hospitality was how much effort and care they put in to throw me a surprise birthday to make it feel memorable and how they took care of my mother who turned ill. They even made special made food so she could eat while she recovered without any extra charges. This is exemplary service, and one in which makes you feel invited to come back. Shoutouts to the restaurant staff: Seda Gocge, Erhan, Filiz, Ali, Hanife and Ihsan Eres (apologies if I spelt your names wrong my mistake) – you lot have truly made us feel welcomed. However, this aside, it’s regretful to say that not all people are like this. Our first night at the hotel started on a rough start as there was a complication with the room. We clearly asked for 1 room with 2 separate beds and this request wasn’t made, even though we have numerous photographic evidence to support this, but the staff and the manager at the reception refused to acknowledge their mistake and refused to correct this on the night that we were there. We were forced to stay in the room and share a bed which was disgusting to say the least! I was clearly unhappy with this arrangement, and we told them several times that we didn’t want this due to how inappropriate it maybe. Nothing was done to resolve this until the following day. This shouldn’t have happened, and it shouldn’t have ruined the start of my holiday. To summarise, I would only go again if a hiccup like this were never to occur or if the restaurant staffs themselves such Erhan and Seda were in charge.

Wonderful hotel with wonderful staff. Front desk people were very competent and organized. Everything was so clean and when we needed anything it was promptly brought to the room. Breakfast was also delicious with so many options and the wait staff always ensured tables were clean. Always felt at home while staying here.

Everything in this hotel is wonderful, especially breakfast is very delicious. Staff is very kind. You can reach easily to the most sightseeing places from this hotel. When I go to Türkiye again my option absolutely will be this hotel again