Guest User
August 19, 2023
DO NOT MAKE RESERVATION IN THIS HOTEL. They will charged your credit card and not give you the money back ever. I made my reservation thur *********** and this hotel decided to charged my card 3 months and 20 days before my arrival to IST. Calling the hotel or emailing them was a waste of time. Calling *********** too but after many calls, emails and 11 days, *********** gave me my money back since the hotel didn’t. Mind you I had to write to all *********** CEO’s and VP and everyone in order for booking to pay attention to my issue, this hotel charged was done Dec 16, I canceled the reservation on Dec 18, and finally got my money back on Dec 29, 2023, in Chris**as season. DO NOT RENT ON THIS HOTEL. Definetly NOT USING BOOKING AGAIN EITHER.