Hotel Estambul

Very friendly and helpful hotel owner . We stayed for 7 days and hotel owner worked as a free guide for us . He is always accessible. Hotel is located at the centre of Istanbul, restaurants, beach , blue mosques everything is within 5 minutes walking distance. Highly recommended if anyone wants to stay in central Istanbul with reasonable price .

Very good. Very helpful and friendly staff.

Absolutely horrible! Our room wasn't cleaned, sheets and towels had stains on them, there were ants on the floor. After asking the owner to have it cleaned, he was aggressive, incredibly rude and canceled our reservation leaving us in Istanbul with no accommodation. Horrible experience!!

Dirty rooms with ants in bathroom and on beds, hairs on bedsheets. Rude owner told us that room is clean but obviously it wasn't. He refused to clean our room and then cancelled our reservation leaving us on the Istanbul streets. After all of that he told *********** "we were not followed their policies". Friendly advice: avoid this place, save your money and time. My full report to ***********: "Hi! We are currently in Istanbul and we had troubles with our hosts. We came at hotel early in the morning, before check-in, and the guy from hotel allowed us to make check-in to room. The room that was horrible dirty! The sheets and towels were dirty, had many stains on them, ants all over the furniture and bathroom. I've found hairs around pillowcase and sheets were smelly. There was water in bath cabine and the whole room was humid (obviously someone was there just before we arrived. I understood that we came early and they didn't have enough time to clean and prepare room for us, so we kindly asked receptionist to change the sheets. He said the cleaning lady will come and everything will be cleaned by 14:30. We went to look around Istanbul for 6 hours and came back after 14:30. The room was in the same condition we left it. I asked host (i suppose it was owner) if they cleaned our room and he said that sheets are clean (even though they clearly weren't) and that everything was cleaned since yesterday. I have to add he was rude/nervous/insolent in talking with us. When I said to him that there is no way everything was clean since yesterday because at the arrival the shower was wet and the whole room was steamy and hot he said that he will cancel our reservation. He did exactly that. I ask you what to do now? What was I supposed to do? I'm really disappointed, confused and lost in Istanbul without accomodation and this whole situation. I'm waiting for your response. Kindly, Lovro Vitić"

Good