Anonymous User
August 1, 2023
I placed two orders in total. On the first day of check-in, I asked if I could stay in this room for four days. The boss gave me an affirmative answer, yes.
On the third day, I changed the front desk. He was very rude. He opened the door of my room without knocking, and drove me out. I showed him my order, but he didn't look at it, and he didn't go to the computer to check it. Serious dereliction of duty, poor quality, very bad attitude, and pointing at me, very rude. I don't think this kind of person can be the front desk of a hotel.
Later, I found out my order and asked me to change the room. I packed half of it, but he said that there was no need to change it, and he solved it. I'm very angry, why didn't you say you want to change it on the first day, it made me unprepared, you can solve this matter very well, why do you have to use this impolite way.
Don't knock when you sleep, open the door. Rushing into the house and letting you go, this is the first time I have seen this kind of hotel, there is no security at all. Definitely will not be going to this hotel again. Everyone else I met in Turkey was nice, only this front desk, rude and disgusting!
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