To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.8
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All reviews(214)
Positive reviews(200)
Reviews with photos/video(33)
Awesome stay(62)
Great service(40)
Great location(22)
Clean and tidy(20)
Awesome rooms(18)
Delicious breakfast(16)
Convenient location(7)
Negative reviews(14)
Ali
High Floor Deluxe Twin Room With City View
Stayed in Aug 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 27, 2024
Everything was good but I neglected to putting my AirPod into the safe box and unfortunately it is gone ! No one to blame ! Just don’t think you are at the Hilton and it is safe .
Nittaya Nunsri
High Floor Deluxe King Room With City View
Stayed in Jun 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jul 3, 2024
It was our last night in Istanbul, we had an late flight to England. The reception team are very helpful and attentive offer a comp late check out till 14:00 hrs.
and service is amazing.
Mohammad Q8
King Room
Stayed in Apr 2024
Couples
11 review
4.5/5
Great
Posted on May 1, 2024
The hotel was excellent very clean and near to attractions with a large breakfast buffet which you should not pass on!
Jietnee
King Room
Stayed in Apr 2024
Business travelers
4 review
4.0/5
Very Good
Posted on May 1, 2024
Average. I need to carry my own bag when I reach in the hotel, not expected by a 5 stars hotel. Cleanliness wise is good.
Dragos
King Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Good quiet area , with quite a few shops around .Cheap taxis £5 to Grand bazaar. Not too far from a mall . The room was very clean , got cleaned every day, water and coffee /tea provided . Very professional and polite staff . Good value for money.
Guest User
King Room
Stayed in Sep 2024
Business travelers
1 review
1.0/5
Posted on Sep 29, 2024
I contracted COVID-19 a day before my scheduled check-in. I submitted documentation confirming that I am required to stay home and am unable to travel to the hotel. My request was simply to modify the check-in date; however, despite multiple phone calls and explaining my situation, the hotel rejected my request.
Divane
King Room
Stayed in Mar 2024
Business travelers
65 review
5.0/5
Outstanding
Posted on Jun 11, 2024
After long time faraway from İstanbul got great enjoy with this stay. Room has nice view and large . Service was excellent, special thanks to mr.Mustafa , and other teams, all are very kind. We enjoyed stay here. Nice location easy to go anywhere in downtown..
Amr
King Room
Stayed in Oct 2024
Travel with friends
116 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Executive lounge is a must try, overall lovely business hotel in the middle of the city
Pinot Blanc
King Room
Stayed in Mar 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Very nice hotel. Kind staff. Clean and perfect bedding. Good location.
Guest User
King Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 30, 2024
First time but it will not be last one, great location, full clean & so cooperative
Farhad
High Floor Deluxe Twin Room With City View
Stayed in Jul 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Very good hotel with friendly and welcoming staff , just to let you know 2 issues .
There is a club on 34 floor so if you are on 33 floor you will hear the music until 2 am .
The( Do not disturbing) key is right beside your headboard where the light key should be so there is a very height possibility the you turn it on when you going to sleep as a result you room will not be cleaned the next day .
Guest User
King Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 5, 2024
Best place I recommend for all types of travellers to stay at this hotel you will not be disappointed
Guest User
King Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Amazing hotel and comfortable hotel and nice stuff
Guest User
Twin Guest Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 15, 2023
come for company event and bring my daughter along. hotel staff was friendly. i booked a day early just to utilise for 5hrs rest. and given us breakfast. and had continue to book another 2 days after our company event
Was Here!
High Floor Deluxe King Room With City View
Stayed in Aug 2023
Travel with friends
6 review
4.5/5
Great
Posted on Aug 7, 2023
The hotel is amazing, very clean, and the location is very quiet except for the outdoor pool! As there's a new building under construction not far from the hotel! The breakfast there has a buffet system with plenty of types to choose from. However, I didn't like most of the items on the buffet, such as pastries were tasteless, eggs and omelettes were not that good as well. While the food at the globe was really good, especially the burgers. In addition, they have multiple interesting amenities such as relaxation room, sauna, hamam, indoor pool, and amazing gym. While, accessing the oudoor pool would cost you extra 10euros per person, and you might get surprised when they clean the outdoor pool, they don't notify the residents during the process and they'll close it for that reason even during the day! For taxis, you need to wait around 10 minutes if you'll take one from the hotel, even a bit more. Yet, if you'll take one on your own, you'll be facing the fury of drivers regarding the high prices of fuel, and they'll charge you extra, and they won't follow the counter!
All in all, Hilton was a good one, but I'm sure they can still improve when it comes to customer service. I've attached some images, including the menu of the Globe restaurant. Enjoy your stay, and I'll hope you'll have fun.