Crowne Plaza Istanbul Harbiye, an IHG Hotel Reviews

I told the concierge in the evening of June 8th for departure at 10:30am on June 9th to IST. The staff was only interested in arranging hotel limo for airport. I rejected and she agreed to arrange a taxi of me. However, when we went to the concierge on June 10th at 10:25am, nothing has been arranged. They told us either to wait for a taxi with no time (terrible traffic in Istanbul) or use the hotel limo for airport. We had no choice but to use the hotel limo and it did not come quickly. We end up with leaving the hotel at 10:50am. At the end, the limo driver asked for tip! Come on! Terrible hotel! PS. its too old and the bus tub is stucked

Thank you again for the excellence and exceptional service provided by your team. It greatly contributed to making my stay at Crowne Plaza a wonderful and enjoyable experience. I look forward to visiting your hotel again in the future. Sincerely, Yusuf Ali The front desk staff, Giler G. & Hasan, were extremely welcoming and professional. They had extensive knowledge of the hotel and its amenities, which allowed them to provide valuable recommendations. My dining experience was superb. The dishes were delicious, and the kitchen staff were dedicated in their service and responsiveness. The massage session was a rejuvenating and relaxing experience. The therapist demonstrated high skill and professionalism. I would like to express my deep admiration for the exceptional service I received. I want to commend the performance of the front desk staff, as well as the quality of food and service in the kitchen and spa.

Cons: 1. Location is awful. Its on the hill 2. Environment is noisy 3. Interner is slower than turtle. 4.TV is 32inch how come! Pro: Its clean

We stayed in crown plaza harbiye for 5 nights. The rooms are clean and staff is friendly and helpful. The location is quite convenient and only 5-10 minutes walk to the nearest metro station. There is some Turkish restaurants and supermarkets around the hotel.

Dark rooms, terrible breakfast food

Had a wonderful stay. Rooms were spacious, had the outlets in convenient places, practical outlay. The premises were clean, elevators fast and always available. Location is not the most convenient. Hotel could have more complimentary shuttle services (on demand, guests should register) to Nissan Tassi and Taksim. It should be offered both ways

Şirket müdüresi hanım efendi konuklarla çok ilgili bizim küçük bir problemimiz kolayca çözdü teşekkür ederim

The facilities are a bit old, but the hygiene is very good, and the breakfast is delicious. The service attitude at the front desk is very good.

The location of the hotel is close to public transportation services, but the infrastructure and furniture of the hotel are old, and the bathroom is old, so it is possible to classify the hotel as three stars.

Nice view clean friendly staff

The hotel is ok but location is very bad

Location good

Good location near subway

Very good ♥️