Skymoon Airport Hotel

Skymoon Airport Hotel Reviews

Skymoon Airport Hotel

Serengül Sokak No.2, Istanbul, TürkiyeView Hotel Details
Skymoon Airport Hotel
Skymoon Airport HotelSkymoon Airport HotelSkymoon Airport Hotel
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1 night

Skymoon Airport Hotel Guest Reviews

4.1/5
Very Good
35 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All Reviews(35)
Positive reviews(34)
Negative reviews(1)
Guest User
Superior Triple Room
Stayed in May 2024
Solo travelers
28 review
4.7/5
Amazing
Posted on May 23, 2024
Good location for an overnight transit, only 12 mins from the airport by Taxi or Uber. There are restaurants and supermarket near by. Reasonable room rate.
Response from Property: Dear Valued Guest First of all, thank you very much for taking the time and sharing your experiences with us. The negativity you have experienced has made us extremely upset. We would like you to know that we have made the necessary meetings with our colleagues in charge of the department regarding all the problems you have mentioned and made the necessary warnings.We hope you will give us another opportunity to turn your negative thoughts into positive, we wish you a good day.Best regards,Skymoon Airport Hotel Guest Relations Department
Guest User
Superior Triple Room
Stayed in Oct 2023
Solo travelers
11 review
3.2/5
Posted on Oct 26, 2023
Ok for one night stay close to the airport. Close to a main busy road though. Staff speaks well English. But also give costly recommendations for taxi and restaurants that are kind of overpriced
Response from Property: Dear Valeud GuestThanks for feedback, your reviews so important for us. We develop ourself.Our hotel is one of nearest hotel to airport. Thats why its located on main road. When you request we call taxi for you and they open taximetre for trip. andwe have turkish restaurant in hotel with reasonable priceAll best wishes for youBest Regards
Seisenc
Standard Twin Room
Stayed in Sep 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Sep 20, 2023
Small, new and clean hotel, nearby instanbul airport But breakfast start from 8:30AM
Response from Property: Dear fang Chen First of all, thank you very much for taking the time and sharing your experiences with us. As the Skymoon Airport Hotel family, we are very happy to see that your stay has met your expectations and that you have a good time. We thank you for your interest in our hotel and hope to be able to say "Welcome" to you again as soon as possible.Best regards,Skymoon Airport Hotel Guest Relations Department
Zhonghumingyue
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The hotel is very clean, the service is good, it is convenient to travel, the environment is very suitable for traveling, and there are food nearby. I give you 10 points for the hotel.
Original TextTranslated by Google
Response from Property: Dear Zhonghumingyur First of all, thank you very much for taking the time and sharing your experiences with us. The negativity you have experienced has made us extremely upset. We would like you to know that we have made the necessary meetings with our colleagues in charge of the department regarding all the problems you have mentioned and made the necessary warnings.We hope you will give us another opportunity to turn your negative thoughts into positive, we wish you a good day.Best regards,Skymoon Airport Hotel Guest Relations Department
jsj808
Standard Twin Room
Stayed in Feb 2024
Family
10 review
3.5/5
Posted on Mar 12, 2024
The hygiene of the room is okay, but the hot water is not hot enough when taking a shower, and the hot water comes and goes. The hot water here should not be considered hot water, but warm water at most. In addition, the shower head is also broken. I wanted the front desk to replace it with a good one, but it couldn't be replaced. All in all, the hotel is average.
Original TextTranslated by Google
Response from Property: Dear Valued Guest First of all, thank you very much for taking the time and sharing your experiences with us. Valuable opinions and criticisms of our guests are of great importance for us to improve ourselves. Our hotel management has been informed about the issues you have specified. We would like to state that we will be happy to welcome you again at our hotel on your next visit.Best regards,Skymoon Airport Hotel Guest Relations Department
Maria
Standard Double Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Good airport to stay for one night. Convenient location. The room is clean, pleasant, tidy.
Original TextTranslated by Google
Response from Property: Dear Maria First of all, thank you very much for taking the time and sharing your experiences with us. The negativity you have experienced has made us extremely upset. We would like you to know that we have made the necessary meetings with our colleagues in charge of the department regarding all the problems you have mentioned and made the necessary warnings.We hope you will give us another opportunity to turn your negative thoughts into positive, we wish you a good day.Best regards,Skymoon Airport Hotel Guest Relations Department
Anya
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 21, 2024
My mom stayed there for one night, she does not speak English or Turkish and yet the staff made her feel welcome and comfortable! Amazing hospitality! They even helped her with check in for next days flight and get ride back to the airport. Will stay there again.
Ross
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 3, 2024
This is convenient (ish) for the airport and nothing more. I read this a lot in reviews and ignored it but it's so true; the windows are paper thin! It's like they're not there 😆 there's a main road outside and you hear everything. They arranged a taxi for me in the morning and he tried to rip me off with some "inconvenience" charge lol. Inconvenient to do your job...okay. I asked reception how to get to Istanbul centre (I knew it was far), the girl said taxi only. I asked how much that would cost, roughly. She said "I don't know". End of conversation
Angela
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 7, 2024
Great airport hotel. Very large apartment style family room with 2 bathrooms! Good WiFi and restaurant onsite and walkable. A bit noisy, as right off the highway, but for the price, I still Highly recommend.
Bilal
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 13, 2023
I booked this hotel just for the night as it was very close to the Airport (15-minute drive). The front desk welcomed us and helped us to move our language. rooms were clean and everything mentioned was available and in working order. The hotel location is on the main road and the rooms are not soundproof. lot of noise from the cars all night. It was a great stay as we only needed the room for the night and something close to the airport. considering the service and rooms it is a fair price.
Ekaterina
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Oct 11, 2023
The staff is professional and friendly. The transfer from and to the airport was on time. Very convenient that the kitchen was open until 11:30 p.m., so I got the meal that was delivered to the room. The room was comfortable and clean. I will stay there again.
KHALED
Stayed in Dec 2023
Business travelers
4.0/5
Very Good
Posted on Dec 2, 2023
We had a short stay (couple of ours), and ou evaluation is based accordingly.
Verified traveler
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 22, 2023
Location close to the airport, a mazing staff very helpful, clean and cosy, far from city center 55 minutes drive.
Andrew
Stayed in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 10, 2023
I had a very good experience. The staff was very friendly and helpful. They spoke great English which was also very nice. They got me into my room earlier than expected. There's a lot to see and do within walking distance. The road noise can be a little loud, but it was worth the convenience of being on the main road. There is also a taxi station nearby and the front desk helped me easily and quickly get a taxi at 3am to go to the airport. For the price, it was a great value and experience.
Teodora
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 30, 2023
Everything was great and convenient for a short lay over and it was very close to the airport, but the walls are thin and the surrounding area was not great to leave a good impression. However, there is a wonderful bakery right next door, and everyone is very friendly and helpful which did make up for it.