A11 Hotel

Hotel is in need of staffing . There is only 1 person to look after the hotel. We stayed on the 1 th floor . Room was very small but clean. There was no hand shower , taps was difficult to adjust . We weee really surprised about absence any English speaking TV channels!

I had a disappointing experience during my recent stay at this hotel. Firstly, the lady at the reception Deniz was incredibly rude. Her lack of manners and disrespectful behavior towards clients was truly appalling. When I tried to extend my stay and handed her my credit card, she threw it back at me without any regard for common courtesy. Moreover, the elevator was small, barely accommodating two people comfortably. It felt cramped and claustrophobic every time I had to use it. The breakfast served at the hotel was a major letdown as well. Not only was it uninspired, but it was also the same repetitive selection every single day. There was no variety or effort put into providing a satisfying experience for guests. The bathroom in my room was not adequately equipped for personal toiletries. There was limited space and amenities provided, making it inconvenient to organize and access my essentials. Furthermore, the cleanliness of the room left much to be desired. It seemed like it hadn't been properly cleaned or vacuumed daily, which is unacceptable for a hotel of this caliber. However, I must mention that Samet, the guy at the reception was a saving grace during my stay. He was incredibly helpful and kind, offering assistance whenever needed. Despite his efforts, I cannot overlook the numerous shortcomings of this hotel. Overall, I would not recommend staying here due to the lack of basic amenities, poor service, and overall unpleasant experience.

First of all there are few a11 hotels in istanbul. Im writing about a11 in bagdad cadesi. The rooms were really small (like any other hotels in istanbul) Rooms were dark. Only one blanket for the twin room! We asked for blankets bud they couldn’t provide it. Breakfast was enough and served at lobby. The elevator had place for 2 peaple. I post some photos.