Hotels Near Lake Sammamish Center in Issaquah

I have to note that I have stayed in so many hotels relocating from the East Coast to the West Coast, and I’ve been very surprised at certain hotel chains. This hotel was a delight!! I’ve worked in customer service for years, and I was always told that you be able to know who the manager is just by their leadership skills; I knew immediately that Raj was the General Manager. His professionalism, accuracy, and customer service skills were impeccable; by far the best I’ve seen and I’ve stayed at 25 different hotels during this journey. The hotel itself is also wonderful, which reflects on management also. Every front desk employee was excellent, and I appreciate some humor, and got some from a young lady. The rooms are immaculate, and very spacious; there are a lot of places to meet all your needs in terms of toiletries, wine, and many other things. You can ask the front desk so many questions and not only will they give you the answers, but they will make sure you understand where you are going. The entire team was dressed perfectly, something I’ve noticed has been lacking in other hotels. I think it’s also in the perfect location, because your right outside of Seattle, but not in the middle of all the chaos so you have a great deal peace, but can get to the city in 15 minutes approximately, This has been my favorite hotel that we have stayed at since bouncing around the Seattle area. I applaud Raj, and all management as well as the front desk agents, you truly are all wonderful, and I felt at home but better bc the hotel is just wonderful in all respects. Thank you North Gate for restoring my faith in hotels again.

Outside the hotel is Lake Washington, while Boeing is next to the park, the environment is super good, the restaurant has a Chinese chef, very warm, when he goes to work, he will take the initiative to give us porridge, the restaurant's steak is also great! Very warm hotel, I have stayed at three hotels in Seattle, and my daughter said that this hotel is the most comfortable!

The room had everything you need, including a Keurig coffee maker. The hotel was quiet and had a nice breakfast, with excellent bagels from nearby Blazing Bagels. Also an awesome coffee machine in the lobby that grinds the beans and makes great coffee drinks. Had one breakfast at the Pancake House next door, where you get a 15% discount when staying at the hotel. Nice location, and we were able to walk right from the hotel to the W. Samammish trail, where we had great views of the lake and Mt. Rainier about a mile or so south on the trail from a couple of piers.

Positives - room was very spacious and the property was located close to shopping and dining as well as the airport. Nice pool area and outside seating area near grill. Laundry facility had four washers and dryers that accepted credit cards as payment. Super helpful! Negatives - Our room was right next to railroad tracks that had freight trains passing at all hours. It definitely interrupted our sleep. We found spiders and crickets in one of the bathrooms. The shower stall was a really stupid design. The shower head pointed at the door so you had to move it off to the side until the water came to temperature and you could get in. You couldn't move it back once you were in because the shower door didn't stay closed. Worst/cheapest design I have ever seen! Didn't care for the complimentary breakfast. Hot foods (eggs, potatoes, sausage) were prepared with a southwest flair so too spicy for us. Why not serve plain and have hot sauces available to add for those that wish to use it? Not much of a selection of other items to choose from either.

So let's start with saying I stayed at this hotel recently, think a couple of days ago, with my family so we could attend a funeral. I selected a hotel near the airport for ease of access knowing that we all came from three different places, using two different airlines and one person driving. Our troubles started upon arrival. Despite having one member's air travel being delayed by an hour, we still arrived long before the 4pm check-in time and was promptly told the room was not ready and we could call later to find out when it is ready. There is something... odd going on with their phone. At times the call would not connect, like it did when we were at the airport when I tried to call, and other times it will go through. This happened throughout the entire stay, so I simply asked if they had an approximate time when they think it might be ready. She snapped at me that check-in is 4pm, as if I hadn't heard her before. Years ago, I did housekeeping for a summer. I know there is a list, and where we are on the list might suggest if we are going to be closer to 4pm or a little earlier. We left with our bags, despite them offering to hold them for us, because no trust had been established here. I called twice later, the first time the call would not connect, the second time our rooms were ready at 2pm. We were not given the Preimum WiFi password at check in. We were not given pool information at check-in. Really the only information we were given at all was about having a menu in the room for the breakfast service which is not... true. We all heard it, and not only was it not there, another staff member seemed confused why we were asking for it. This brings us to the other problems. This hotel advertises services and amenities they literally do not have. The Basil restaurant is not operational and is described as permanently closed by staff. There is no onsite restaurant. This meant, for us, that people on different meal schedules were now needing to eat together because the convenience of onsite preparation is simply not there. The first night, I noticed there is no HBO. They advertise on their website, but I assure you there is no HBO. It's not listed in the guide and there is no amount of channel surfing that will find what is not there. They do have StarzEncore but mostly it's an On Demand service that charges 19.99 for movies that are currently streaming on subscriptions services. These are not even in theater movies. The TV on-screen guide will suggest you can cast to the TV. This is not true. Embassy Suites has disabled this feature. The app is certainly capable of this feature, but the way they have it set-up is to use your phone as a glorified remote. It can not cast to the TV. We paid for a premium suit as well. 3 adults in a room that is advertised to hold 6. The premium service affords us certain additional services, see attached photo, which includes the Premium WiFi I had to call and wait to get and the snacks which are said to

We stayed here for one night after a late night flight. Everything was excellent! The check-in process was efficient and professional. This is a new hotel, so everything is quite modern. You use your room key to access turning on the power in the room. I was so impressed with the room itself. It was spotlessly clean! Our king bed was also very comfy. In the morning, we were pleased to find a fully stocked breakfast! Eggs, bacon, bagels, pancakes, yogurt, juices, coffee, and the famous cinnamon rolls were all available. We were very happy with this property and look forward to staying here again.

I’m not sure if this hotel has had a management change since my last visit here, but a lot has changed and not for the better. Check in staff takes 20 mins to make a reservation, you can’t understand the people working the front desk. There no longer is a hotel shuttle to and from the SEA airport, the bed and pillows were uncomfortable and itchy. The coffee shop in the lobby had closed its gates in front of our face cause the lady working said she had a family emergency. So we asked the restaurant on the other side of the hotel and she said she can’t make a coffee. The staff is rude! STAY AWAY!

Express hotel, the room is simple, there is no coffee machine, but the first floor lobby is free of charge for coffee, hot water, the first floor lobby is very good, there is a billiards hall, there is also an office area