Amara Cay Resort

Stayed here many times (7) in recent years but as often happens under new ownership, standards and value go down. Not the place it was. The check in staff are totally disinterested in customer service, sheets/ bedding had tears and holes in them. We needed a room with a convertible sofa bed and were told we had to make up the bed ourselves as housekeeping wouldn’t do it! Strange but true, so after waiting over two hours for staff to bring sheets and pillows we made up the bed and went out to dinner. Standards are certainly going down in this establishment and in fact the only thing going up is the ‘resort’ fee currently standing at $40 per night. Absolutely ridiculous charge for what is on offer. Certainly not worth the room rates so avoid! In case the hotel quibble about my comment regarding the bedding I will attach a couple of photos.

Ameracay is a very nice resort. It's not too far and easily accessible. It gas a nice tiki brand beach as well as a very nice courtyard with game areas and firepits. The resort is in an area that has iguanas. These are harmless if left alone. Make sure yiu balcony door is shut so a curious iguana does not visit. You also should ve aware that in case of a cold snap, iguanas fall from trees. As long as they don't hit you in the head again they are harmless. Visited the outside bar fi a sandwich. Everything in the Keys cost more so prices are moderate. We shared a sandwich with no issues. The lobby area is very nice with suspended swinging chairs. Decorations are "islandish" which is appropriate. There is a selfie wall which has keys mounted. There is also a wall mounted magnetic Scrapple game. There are nice restaurants within walking distance. Both Midway and Lazy Boys were busy. If you go out for dinner, expect moderate wait. Staff was exceptionally nice and helpful. The resort has a very snLl gift shop. Not much for men unless you need a bathing suit. The only problem was the entire area was having water issues. There was no hot water in the room. I would stay again. It's about half the cost of staying in Key West. There are places very close by if you want to plY in, on, or under the water. It may be possible to book a ride out to Alligator Reef Lighthouse via a service near by. Lots of places to hop on a fishing boat. The water off Islamadora is a nationally protected coral reef. Make sure you know what you can and can't do on the reef. The resort does not allow drone flying on property. You might be able to fly from a nearby bridge. I will probably visit again.

I was disappointed. During check in, there were 5 people at the front desk yet only one of them was checking people in (she was great) so took longer than it should have. People ahead of me had to wait for their rooms to finished being cleaned despite it being 4pm. I had an ADA room (booked by mistake) and the bathroom was awful. The shower wasn’t deepen enough so the curtain stuck to me. The floor was slopes to the middle of the bathroom so it flooded the bathroom when taking a shower and I ended up having to use towels to create a dam. There was no lid on the toilet and the counter was very small so there was no where to put the dry towel or clothes- esp since no hooks. Also, the toilet paper holder didn’t work because it was hanging by one end. I was shocked and surprised- are all the bathrooms this poorly designed or only the ADA rooms? Other than this- the hotel was lovely. Comfy bed. Pool is awesome. Gorgeous views. Near lots of restaurants.

We loved the property. The only thing I would add is a little bit more life in the pool area. There was no music at all. Something like relaxing music, nothing too noisy or loud. We went for a holiday weekend and would have a appreciated a little more spirit. Otherwise it was a pleasant experience

The outside bar menu had several beers listed that they didn’t have for the whole weekend. Lucky for me bad for you, I was able to get them at other places. The manager didn’t seem to care when I asked on the first day if they would have them for the weekend. He didn’t!!!

Nice for a renovated resort Amara Cay Resort is very nice renovated resort but I feel the price & all the extra charges such as resort fees are excessive.