Top 5-Star Hotels in Islamabad

The hotel is huge and probably good for the convention purpose. Breakfast buffet is full of choices and taste okay. Staff is friendly and helpful. Very commercial feeling when you contact with the front desk or reception. Not charms of service. What impressed us were the staff at the breakfast, Ilyes and other young staff. Niva from the executive lounge was wonderfully helpful. We requested for the airport drop upon the check in. The staff told us to reconfirm the staff at the check out. Upon the check out, the staff told us there was no booking at all. And the shuttle s schedule doesn’t match out flight and asked us to rent the our own. Lastly, the guy who checked us out tried to do many rooms’ at the same time and kept asking us the room number. The guy and his colleague were impolite and not helping to us. Unfortunately, this is the most unpleasant experience from the stay!!! Otherwise, we would have a great time and could tell others to come. Last but not least, no matter what elite membership you have, you wouldn’t have any privilege or honored here also.

Stayed in this hotel for the second time. But this time was quite unpleasant. I'll help our customers book a hotel first. Because I needed to pay the room rate, I chose to pay online. After I paid online, it showed that the payment was successful, and Ctrip showed that the occupant can check in by name or booking confirmation number. During that time, I repeatedly asked Ctrip whether this was successful. Ctrip said it was okay. As a result, when checking in the same day, the other party asked my client to show my reservation credit card. Otherwise you cannot stay. Tossing and tossing, I hurried back from the outside and repaid the room rate. After checking out on the 26th, I have not released the pre-authorization to me. In short, the experience was too bad. Ctrip's customer service at the beginning was also speechless. I asked for cash and what I did. It was not my fault. Why not do hotel work. Later, Ctrip gave me phone subsidies and a bad exchange rate for credit cards. Okay

With a stay at Jacaranda Heights in Islamabad (DHA Phase II), you'll be within a 10-minute drive of World Trade Center Islamabad and Butterfly Valley Golf & Country Club. This upscale hotel is 7 mi (11.2 km) from Bahria Zoo and 7.6 mi (12.2 km) from The Millennium University College.Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite at one of the hotel's 5 restaurants. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 57 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and bathrobes. Conveniences include phones, as well as safes and complimentary weekday newspapers.

The rooftop buffet is to die for. Steak, barbecue, scrumptious deserts and excellent curry and salad choices. The housekeeping staff is exceptional helpful and attentive. The executive lounge has free high tea for executive suites which has sandwiches and fruit chaat that are delicious and cardamom tea and lattes served for free all day.

The hotel service is very good and the price is very good. When I stayed at the hotel, it happened to be my birthday. The hotel specially prepared a birthday cake. If I hadn’t seen the surprise given by the hotel, I would have forgotten that it was my birthday. I was very touched, especially for us who have been traveling abroad for a long time. Thank you so much 🙏

It is a boutique hotel with highly personalized service. The location is perfect in F6/4 area with the best restaurants such as Nando's, Chop Chop Wok and Chaaye Khaana at a stone's throw away. For shopping also, the souvenir, carpets and fashion boutiques are 5 minutes walk away. The location is very secure and the security guard opens the gate with a smile. The hotel manager checks in efficiently and provides an overview of the facilities. The butlers informed us about the clothes washing facility which is done at Marriott's laundry shop. The room was clean and equipped with all necessities including coffee and tea, fast wifi, lots of tv channels and adequate toiletries. The water pressure and temperature was perfect for soothing shower. The breakfast was scrumptious and included ommellete as well as Pakistani style. The hotel manager Faraz was super friendly and helped me get print outs . He also guided me on sightseeing areas. In short, this place is great for an affordable price and I will stay here again.

Unacceptable quality of hotel and level of customer service. Disgustingly arrogant attitude of hotel staff, from Check-In to Check-Out. No concept of customer service in this hotel. At Check-In was told with a haughty and arrogant pride that they are not an international standard hotel, but a Pakistani standard - which I found hilarious. The accommodation overall is shabby, worn and old, requiring a massive programme of maintenance and upgrading. there is absolutly no pride in the cleanliness, neatness and just basic quality of fittings, fixtures or amenities. This hotel's staff think its enough to bow at you and salute you to achieve customer service! How laughable. First room given to us was DISGUSTING. Not cleaned correctly, hair all over the bathroom, and a blocked shower drain. Asked that they change our room and re-clean it in front of our eyes - the second room was arguably worse - cracked glass in the bathroom door with sharp edges, electric lamps that were not wired correctly and you could see the sparks when switching it on or off. Room heating worked then didn't work - the engineer was called multiple times but could not fix the problem. There were 2 complimentary water bottles but neither a single tea bag nor a kettle in sight. Bathroom was just OK with rotten and broken mirror frame, sharp edges and a very very worn condition. A generally dirty and grimy floor, meant we kept our shoes on all the time. Thankfuly the bed mattress seemed to allow a decent nights sleep! Breakfast was very basic and typical poor Pakistani fare, entirely unappetising - and included the obligatory Pakistani habit of cleaning staff mopping the floor around your feet as you are serving yourself. Check-out was an expected shambles with taxi booking, bell-calls and invoice requests unanswered, luckily I expected such hopeless service levels and made alternative arrangements for transfer to the airport. What an entirely forgettable and poor experience, will never make the mistake of returning here.

I think the biggest asset of this hotel is the neighborhood of many important offices and institutions. From this, probably different officials often visit here? The best years are definitely behind. Rooms renovated but everything is poisoned by the mouse. The only plus large metras. Breakfast in buffet form with a lot of choice but under local customers. Free wifi is more likely everywhere, with this hotel class, is also in standard.Definitely at this price I do not recommend.

Located in Islamabad, Hotel 11 is a 3-minute drive from International Islamic University and 6 minutes from Allama Iqbal Open University. This hotel is 4 mi (6.4 km) from Fatima Jinnah Park and 4.1 mi (6.5 km) from Centaurus Mall.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include desks, and housekeeping is provided daily.