Best Isla Mujeres Spa Hotels

This location is extraordinary and unique, but it could be improved by updating the facilities, enhancing staff service, and offering better food and drink options. Please take note of the following feedback: The rooms are basic and appear to have not been renovated for quite some time. Limited food options are perhaps the hotel's biggest area for improvement. Only one restaurant offers higher-quality alternatives, and the buffet selection is minimal. The hotel staff provides functional, but not excellent, client service. The drinks are of low quality, and there is very little variety.

The hotel is very comfortable, you can spend money to drive a jet ski, the spa is very expensive, 300 dollars, the bed on the beach you have to pay 300 dollars to become a member to use, but the white chair is not used. Good food, especially there is a 24-hour service to the room. I eat French steaks and groupers in the evening. It's good, free cocktails and juices, and a rich buffet at noon. One thing that makes me feel uncomfortable is that people here are looking forward to tipping you. I know that the waiter gets more money by tipping, but I don’t want to pay for it all the time, though not simply. This hotel has this feeling, but the entire Cancun is like this.

We spent our honeymoon in TRS hotel with my wife. Check in was very quick and smooth unlike some other reviews i read takes a few hours, maybe it was on a weekday. Francisco at the check in counter was very helpful , he helped us upgraded our room to swim up suit and it was amazing! Sostenes and Cesar assigned as our butler for our stay and they were very helpful as well and always smiling. One thing I’d like to mentioned is that they said they have 25 minutes complementary spa for us for our honeymoon, and the reception told us to meet at the lobby next morning at 8:30am to take us to breakfast and to tour us around the resort. But the next morning we realized we have to attend to the sales center where they wants to sell us some traveling package which we didn’t expect, altho they are all very nice but we spent two hours there listening to them on the first morning of our stay and it was our honeymoon. wish they would let us know earlier then I would rejected, and they said we had to attend in order to claim the complimentary spa which at the beginning they said it’s for our honeymoon. Anyways, For food I highly recommended Gaucho steak house, we tried the bone in steak and they grill them with charcoal and it was very delicious , but the second time we went the steak was over cooked a bit. During our stayed we joined two activities, one is water aerobic and paddling. Both instructor was very fun and especially Dente. He was super friendly and patient! Overall we are satisfied with our stay, and would recommend to our friends.

The best location on Isla Mujeres. It is also a relatively large hotel on the island. The front desk service is very good. The room has been upgraded. It has a large space and a suite with a front view of the sea. The hotel's exclusive beach is across the road but very close. The texture is fine and white, and the waves are not big. It is very suitable for swimming and the experience is great!

I booked a sea view suite for about $250 a night, and stayed for a week. Because of the US epidemic, there were less than ten guests in the resort, so it was empty, and a restaurant was opened. There is a supermarket in the hotel, open from Monday to Saturday, you can buy some necessities. It is because the hotel’s own restaurant is very poor, so it is necessary to rent a car to go outside the restaurant to buy and eat back to the hotel, the hotel comes with a car rental service, car rental 46 dollars a day insurance. The restaurant outside the hotel is very cheap to eat. Basically, it costs US$100 to buy enough food for 3 days and bring it back to the hotel. Talk about the advantages. Very quiet, sea view suites have everything, microwave, stove, refrigerator, tableware, washing machine, very suitable for family living. The bed is very large and very comfortable, really comfortable! Also, the hotel is very clean. The location of the hotel is not in the 7th district, so the price is very economical.

We just got back from 8 glorious nights here. Not going to make this a long review. Nothing really to complain about. Smaller resort compared to El Carmen but we liked the smaller, boutique resorts. Service was on point... Cesar at the martini bar was excellent, making the best martinis! Alejandro at the club pool building 8 made our days very comfortable and Virgilio kept us feeling very happy and our livers working over time. We had the roof top terrace. Didn't use it much since we are more social people. Plus they weren't that private with the higher floors of building 8 looking down on you. Food was great! Not one bad meal. Hard to choose which restaurant was our favorite. Enough restaurants where we didn't have to repeat meals for dinner.

With a stay at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 2-minute drive from Playa Mujeres Golf Club and 15 minutes from Gran Puerto Pier. This all-inclusive property is 8 mi (12.8 km) from North Beach and 9.1 mi (14.6 km) from Puerto Cancun Marina Town Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at World Café, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the bar/lounge or one of 2 beach bars, or 3 poolside bars.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 502 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

The hotel has a beautiful beach, swimming pool and paddling pool. The sea is very beautiful. Our room had a sea view. The hotel's buffet has a wide variety and good quality. There are 5 restaurants to choose from, so just make a reservation in advance. The resort is full of restaurants, food trucks, and bars. The activities are also very rich, with several performances in the evening. Activities for guests are also organized.

Pros: Wiliam and Arturo were amazing!!! They were attentive and understood our order every time. They made every meal easy and we were super appreciative. Wiliam even made a special romantic night requested by my partner. It was beachside and beautiful! They played the music we requested and we both felt so special. Cons: the breakfast staff needs some work. They really didn’t understand what we wanted most of the time. They would ask me the same question multiple times and even when I clarified, they still brought it out incorrectly. Often times I’d have to ask for the same thing multiple times (like leche) and each time they acted like it was the first time I had asked. We were let down when one of the restaurants was unavailable, closed, or reserved for a party more than half of our 9 night stay. There was a storm and we were happy to have the restaurant in house so we didn’t have to go out only to find out they had closed both restaurants 30 minutes before we came down. They gave us a letter that the ferry was stopping at 4pm, but no notification that the restaurants were closing at 7pm. When we asked the front desk they said we were notified in the letter. We were not. The letter did not mention the closure. The front desk told us the only thing close for delivery was pizza. We had to go out into town and find a place open. We found one. An inconvenience none the less when you’re paying to eat on site.

We stayed at the Grand Palladium last October and liked it so much that we booked a trip for this October, 2024. We especially enjoyed the Fizz pool and bar. Our bartender, Dionisio, was very wonderful. He made rounds around the pool and made sure all guests had whatever drinks they needed, water, soda, or cocktails. He always had a kind word to say and a smile on his face for us, and made us feel welcomed. In addition, everything at the Grand Palladium was great. I enjoyed all the restaurants we went to and for me the food served here was delicious. I felt that all the staff members at the Grand Palladium were kind, courteous, and professional making me feel that I want to return next October.