Garza Blanca Resort & Spa Cancun
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Isla Mujeres

Garza Blanca Resort & Spa Cancun

Health Protected
#9 of Scenic Hotels in Isla Mujeres
Carretera a Punta Sam km. 5.2 Mza 9 Lote 3 Zona Continental, Isla Mujeres, Quintana Roo 77400, Mexico
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When you stay at Garza Blanca Resort & Spa Cancun in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This luxury resort is 5.2 mi (8.4 km) from North Beach and 10.2 mi (16.4 km) from Tortuga Beach.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 56 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaBeach VolleyballSnorkelingMassage RoomParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurant
All Amenities
Surroundings
Airport: Cancún International Airport
(26.6 km)
Landmarks: Playa Norte
(6.4 km)
Landmarks: Dolphin Discovery Isla Mujeres
(6.5 km)
Map

Rooms

Guest Reviews

Services & Amenities

Junior King Suite
10

Junior King Suite

1 King bed
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
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One-Bedroom Suite
17

One-Bedroom Suite

Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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One-Bedroom with Ocean View
13

One-Bedroom with Ocean View

Non-smoking
Air Conditioning
Refrigerator
Sea View
Microwave Oven
Room Details
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Junior Suite Swim up 1 King Bed
11

Junior Suite Swim up 1 King Bed

1 King bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Junior Suite Ocean View 1 King Bed
14

Junior Suite Ocean View 1 King Bed

1 King bed
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Junior Suite 2 Queen Beds
8

Junior Suite 2 Queen Beds

2 Double bed
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Junior Suite Ocean View 2 Queen Beds
16

Junior Suite Ocean View 2 Queen Beds

2 Double bed
Non-smoking
Air Conditioning
Minibar
Sea View
Private Toilet
Room Details
Check Availability
Junior Suite Swim up 2 Queen Beds
11

Junior Suite Swim up 2 Queen Beds

2 Double bed
Non-smoking
Air Conditioning
Terrace
Shade Curtain
Satellite Channels
Room Details
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Two-Bedroom with Ocean View
14

Two-Bedroom with Ocean View

Non-smoking
Air Conditioning
Refrigerator
Sea View
Microwave Oven
Room Details
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Three Bedroom Oceanfront
13

Three Bedroom Oceanfront

Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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Three-Bedroom Loft
9

Three-Bedroom Loft

Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
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One Bedroom Swim up
8

One Bedroom Swim up

Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
Check Availability
Two-Bedroom Suite
16

Two-Bedroom Suite

Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
Check Availability
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Guest Reviews(56)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
AI Summary
An AI-summarised snapshot of real guest reviews
The property boasts exceptional cleanliness, friendly staff, and high-quality facilities such as pools and dining options, alongside spacious, stylish rooms with heated toilets and stunning views, ensuring guests feel at home and well cared for.
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Helpful
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Guest User
April 14, 2023
The view outside is stunning. Early check in when we arrived at 9:00am in the morning. Friendly staff. Good food. Spacious room.
Stefan
February 11, 2024
Fantastic service service, staff, cuisine, room, grounds - the works. Would gladly stay again....jusy never through ******* again.
Kelsey
January 31, 2024
Very far away from everything. Staff was not friendly. Taxi drivers kept “recommending” tourist spots and activities and that’s NOT what I wanted to do. I wanted something local and made it clear. They took me to tourist spots where their friends worked. Another time taxi service was not on time for the airport. Was not offered spa service discount. Was not offered anything in exchange for the room upgrade that I declined (chose to stay in my own room because I wanted two beds instead of one). Waiters were very slow. Won’t stay here again.
jacqueline
January 17, 2024
This was our second visit. There was a problem with our reservation, the main supervisor at check in was extremely unfriendly and unresponsive. After hours we were finally able to check in, she gave us our room key and that was it. Did not tell us where to go or who could help us. I found a bell hop who grabbed our luggage and led us to our rooms. We first visited when this hotel had just opened and it was amazing. No complaints. But now in order to have dinner reservations you have to get them through sales department which try to lure you into the 4 hour sales pitch. Diana was relentless and would not accept no for an answer. She made our dinner reservations all around 9:00 at night…we had 3 kids with us. We had told her this would definitely not work. So we walked into every restaurant we wanted to eat at and made our own reservations around 6:00 every night! Such a scam and we were so over her by day 2. Everything else was excellent. Dao was our favorite restaurant. Shoutout to Alonso at the Lobby bar for making excellent old fashions. He worked so hard being the only bartender with a crowded full bar. I also suggest NOT to get the mini massages at the pool. My husband and I both got one. We tipped $20 and the female masseuse talked trash about me In Spanish. He also screwed up my back, he pushed his elbow so hard into my shoulder blades it moved two ribs out of position. I was in pain all of vacation which was 3 weeks ago and have spent $400 of therapy to fix it.
JUAN
January 13, 2024
Property was really nice! The rooms are beautiful! Hot tubes in the pool area are actually hot. Breath-taking garden views with a beautiful hammock. The beach needs to be clean more often as the sand around the volley ball had a lot of rocks, painful when playing beach volley ball. They took down the volley ball net even though we told them we wanted to continue to play.
Esaul
November 27, 2023
Service was very good , expect the reseption was not very nice food was great, the air conditioning wasn’t working properly at night at are room for the first two night, other thend Thad a good experience
Miguel
November 23, 2023
Check in was terrible. Wrong room and waited 30 minutes. Food was overpriced and reservations were difficult to get. For a Mexican resort i thought staff was terrible. We ended up switching rooms and in that switch one of my shirts went "missing". I would not stay here again if you paid me
Jaiye
October 14, 2023
I liked butters availability, nearest to the beach, cleaned regularly, food and drinks around the pool. On the other hand smoking area is very limited for a 5 star hotel ( only next to the carousel where kids are playing or in the sun next to the beach with no ash trays around)
RaquelRrsRaquraq
December 29, 2023
Excellent resort. I strongly recommend for all ages and families.

Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2020
  • Renovated: 2020
  • Number of Rooms: 173
When you stay at Garza Blanca Resort & Spa Cancun in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This luxury resort is 5.2 mi (8.4 km) from North Beach and 10.2 mi (16.4 km) from Tortuga Beach.

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, 3 spa tubs, and a complimentary water park. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Blanca Blue, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 452 air-conditioned rooms featuring iPod docking stations. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, bidets, and bathrobes.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Children's Playground
Water Park
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Garza Blanca Resort & Spa Cancun?

Prices at Garza Blanca Resort & Spa Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Garza Blanca Resort & Spa Cancun?

The closest airport is Cancún International Airport. It is 26.6 km from the hotel and approximately a 36minutes journey by taxi.

What are the check-in and check-out times at Garza Blanca Resort & Spa Cancun?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Garza Blanca Resort & Spa Cancun provide airport transfer services?

Yes, Garza Blanca Resort & Spa Cancun provides airport transfer services.

What amenities and services does Garza Blanca Resort & Spa Cancun have?

Garza Blanca Resort & Spa Cancun has the following amenities and services: Outdoor Swimming Pool, Exclusive Beach Area, Beach Volleyball.

Does Garza Blanca Resort & Spa Cancun have a swimming pool?

Yes, Garza Blanca Resort & Spa Cancun has a pool. Pool type: Outdoor Swimming Pool.

Does Garza Blanca Resort & Spa Cancun have fitness amenities?

No, Garza Blanca Resort & Spa Cancun doesn't have fitness amenities.

Does Garza Blanca Resort & Spa Cancun provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Garza Blanca Resort & Spa Cancun have non-smoking rooms?

Please view the hotel listing for details.

Does Garza Blanca Resort & Spa Cancun provide breakfast?

Yes, Garza Blanca Resort & Spa Cancun provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport26.59KM
Average Price FromTWD38446
Hotel Star Rating5