With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.Show More
We Price Match
4.6/5Great·Excellent Location
The service is very good and the environment is nice.
Good food and amenities, we came back a few days later for a second stay after our travel plans changed. Mixed service across the hotel, sometimes good but sometime very bad, really depends on the individual helping you. Good drinks and cocktails. This hotel will not help you arrange taxis from the airport they told us this was not a service they offer...
Mizzzvvk M
December 16, 2022
We come here for our honeymoon. however this is most terrible experience ever.
cons:
* They are still doing construction like start from 8am to 6pm. it's so noisy when you want to spend time at room.
They are lots restaurant are closed because of construction.
* I hate sale person trying to introduce INSPIRA plan. After you clear say no. he still keeping talking. I can handle for half hour tour. However we spend one and half hour with that sales person at very first day. So annoying.
* They ring bell when you turn on no service light. Which is not make sense at all. you don't get daily housekeeping service.
* water quality is bad. both of us get skin allergy.
Pros:
* most of food are taste good. However my husband get food poisoning after ate a burger at swimming pool. Rest of restaurant are taste fine. Especially Takeshi.
* front desk service is fine.
Overall, we are sosososos disappoint for our stay. !!!
Yijiaochuaifeimogu
April 3, 2024
It's better to book a better room and don't stay in Building 3. It's far from everywhere and I was exhausted from walking. The food was really good. The service was also very good.
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Guest User
April 3, 2024
Facilities: Very good facilities
Hygiene: Hygiene is very good, there is no dirty place.
Environment: The scenery is very good
Service: very good
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softs
January 5, 2024
A very pleasant trip, with good conditions in all aspects. The hotel is clean and tidy, the rooms are large, and the food has a wide variety and tastes good. It's just that the prices are a bit higher during the Christmas period.
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Anonymous User
July 18, 2024
The 24-hour room service is perfect, and you can have 5 or 6 meals a day. The best place to lie flat!
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Guest User
October 3, 2023
My wife is very satisfied with the vacation experience. The food, facilities, and services can all be given full marks. The only drawback is that the hotel is in a poor sea view location. But I came here just for the fun of the hotel. This hotel is in the Cancun hotel area. The price/performance ratio is very high
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Guest User
January 17, 2024
After checking in, I tipped the front desk $20 and was successfully upgraded to a rooftop room type.
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Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 2019
Number of Rooms: 568
With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mercado 19, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Services & Amenities
Most popular business facilities
Golf CourseOff-site
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport shuttle pick-upAdditional charge
Car Rental
Bar
Nightclub
Restaurant
Priority airport drop-offAdditional charge
Meeting RoomAdditional charge
Business Center
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
What are the check-in and check-out times at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
The check-in time at Atelier Playa Mujeres- Adults Only - All Inclusive Resort is 15:00 and the check-out time is 12:00.
What amenities and services does Atelier Playa Mujeres- Adults Only - All Inclusive Resort have?
Atelier Playa Mujeres- Adults Only - All Inclusive Resort has the following amenities and services: Sunbathing Area, Exclusive Beach Area, Swimming Pool.
Does Atelier Playa Mujeres- Adults Only - All Inclusive Resort have a swimming pool?
Yes, Atelier Playa Mujeres- Adults Only - All Inclusive Resort has a pool.
Are pets allowed at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Yes, Atelier Playa Mujeres- Adults Only - All Inclusive Resort is a pet-friendly hotel, but it is best to call ahead to confirm.
How much does it cost to stay at Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Prices at Atelier Playa Mujeres- Adults Only - All Inclusive Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
Cancún International Airport is the closest airport to Atelier Playa Mujeres- Adults Only - All Inclusive Resort, and it is about 41 mins from hotel by car (29.9 km).
What is the cancellation policy for Atelier Playa Mujeres- Adults Only - All Inclusive Resort?
The cancellation policy for Atelier Playa Mujeres- Adults Only - All Inclusive Resort varies depending on the type of room and booking conditions.