Atelier Playa Mujeres- Adults Only - All Inclusive Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres
Atelier Playa Mujeres- Adults Only - All Inclusive Resort
No.3 of Premium Hotels in Quintana Roo
Prolongación Bonampak S/N Mz 1 Lote RTH4, SM3, Complejo Playa Mujeres, Zona Continental, Isla Mujeres, Quintana Roo 77400, Mexico
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With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.Show More
We Price Match
Last booked 1 hr ago
Highlights
Airport drop-off available
Free parking
Ideal location
Lots to do
Sparkling cleanShow More
Amenities
Golf Course
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Sauna
Spa
Massage Room
Fitness Room
All Amenities
Property Description
With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.
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4.5/5
GreatFood, service, cleanliness, everything was excellent.
All 123 Reviews
Surroundings
Airport: Cancún International Airport
(29.9 km)
Landmarks: Playa Mujeres Golf Club
(1.0 km)
Landmarks: Delphinus
(1.0 km)
Landmarks: Grand Paladium Main Pool
(1.6 km)
Landmarks: Rafa Nadal Tennis Centre
(1.9 km)
Landmarks: Contoy Adventures
(2.4 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
11
Wheelchair Accessible Junior Suite
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Inspira Rooftop Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
8
Inspira Junior Suite Ocean Front
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
2
Inspira Corner Suite-2 Double
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
16
Junior King Suite with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Inspira Corner Suite-King
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
Inspira Terrace Suite-2 Double
2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Private entrance
Terrace
Digital scales
Wi-Fi in room
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8
Inspira Business Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Check Availability
12
Inspira Junior King Suite Swim Out
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Inspira Junior Two Double Suite Swim Out
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
King Bed Junior Suite Swim Out
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
14
Junior Two Double Suite
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
8
Inspira Master King Suite Oceanfront
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Inspira Junior King Suite with Ocean View
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability
17
Junior King Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
8
Inspira Junior King Suite Swim Out with Ocean View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
11
Junior Two Double Suite with Ocean View
2 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
123 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.6
- Location4.5
- Service4.4
Average for similar properties in Isla Mujeres
AI Summary
Guests appreciate the exceptional service, personalized amenities, and stunning ocean views. They also value the impressive amenities such as great food, excellent spa service, and beautiful pools and beach.
YH0102
December 22, 2024
This is one of the worst hotel experiences I’ve ever had. I woke up to a mouse in my bed. It even scratched my head while I was asleep and left droppings all over the pillow. It was absolutely disgusting and completely unacceptable for a hotel charging over $700 a night.
When I reported it, the staff’s response was beyond disappointing. All they offered was an upgrade for a future stay—like I’d ever come back after this nightmare! They tried to excuse it by saying the hotel is in a jungle, but that’s no reason for failing basic hygiene and pest control.
This whole incident ruined my vacation. I couldn’t relax, I couldn’t enjoy anything—I spent the rest of the trip feeling anxious and disgusted. Absolutely unacceptable for a hotel that markets itself as a luxury destination. Save yourself the trouble and stay somewhere else. And if you do stay here, be warned: you might end up sharing your bed with a mouse.
Hyeryun
February 9, 2025
Everything was good, but I experienced racial discrimination at a Mexican restaurant, which made me feel uncomfortable and unwelcome.
Guest User
October 2, 2024
Great food and amenities. Best to book for someone looking for all inclusive but not wanting to sacrifice on food quality.
PriscillaQueenoftheDessert
July 22, 2023
Good food and amenities, we came back a few days later for a second stay after our travel plans changed. Mixed service across the hotel, sometimes good but sometime very bad, really depends on the individual helping you. Good drinks and cocktails. This hotel will not help you arrange taxis from the airport they told us this was not a service they offer...
Mizzzvvk M
December 16, 2022
We come here for our honeymoon. however this is most terrible experience ever.
cons:
* They are still doing construction like start from 8am to 6pm. it's so noisy when you want to spend time at room.
They are lots restaurant are closed because of construction.
* I hate sale person trying to introduce INSPIRA plan. After you clear say no. he still keeping talking. I can handle for half hour tour. However we spend one and half hour with that sales person at very first day. So annoying.
* They ring bell when you turn on no service light. Which is not make sense at all. you don't get daily housekeeping service.
* water quality is bad. both of us get skin allergy.
Pros:
* most of food are taste good. However my husband get food poisoning after ate a burger at swimming pool. Rest of restaurant are taste fine. Especially Takeshi.
* front desk service is fine.
Overall, we are sosososos disappoint for our stay. !!!
Guest User
January 16, 2025
The service is very good, the hotel is large, the beach is beautiful, and the swimming pool is large and clean. Tipping is free, the food is rich, and dinner needs to be reserved. After checking out at noon, you can stay to eat, drink and play until you go to the airport
Original TextTranslation provided by Google
W11111111
March 17, 2025
After reading other people's reviews, I finally chose this all-inclusive hotel. The food there was not as good as I expected. It was just average. The daily courses arranged by the hotel were organized by the hotel staff as coaches. There were basically not many people taking the indoor courses or they were directly cancelled. The activities in the outdoor swimming pool were very popular.
Original TextTranslation provided by Google
Yijiaochuaifeimogu
April 3, 2024
It's better to book a better room and don't stay in Building 3. It's far from everywhere and I was exhausted from walking. The food was really good. The service was also very good.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Sunbathing Area
Outdoor swimming pool
Exclusive Beach Area
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Nightclub
Restaurant
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Business Center
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Priority airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Coworking Spaces
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Languages Spoken
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Garden
Health & Wellness
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Spa
Additional charge
Beauty and Makeup
Body Care
Phototherapy
Public Bath
Activities
Nightclub
Exclusive Beach Area
Public Beach
Beach Umbrella
Cleaning Services
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 568
With a stay at Atelier Playa Mujeres - Adults Only - All Inclusive in Punta Sam (Playa Mujeres), you'll be a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier. This all-inclusive property is 7.1 mi (11.5 km) from North Beach and 8.6 mi (13.9 km) from Plaza 28.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 13 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a steam room. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 13 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 21115 square feet (1962 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 593 air-conditioned rooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.