Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive
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All properties in Isla Mujeres
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive
No. 4 of Premium Hotels in Quintana Roo
Vialidad Paseo Mujeres 10, Isla Mujeres, Quintana Roo 77400, Mexico
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Highlights
Ideal location
Lots to do
Comfy rooms
Great views
Free parkingAmenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Surfing
Sauna
Spa
All amenities
Property Description
Located in Costa Mujeres, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive is within a 15-minute drive of Mujeres Beach and Ultramar Ferry Puerto Juárez. This all-inclusive property is 6.7 mi (10.8 km) from Garrafon Natural Reef Park and 8.1 mi (13.1 km) from North Beach.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 49 reviews
Surroundings
Airport: Cancun International Airport
(31.2 km)
Landmarks: Grand Paladium Main Pool
(270m)
Landmarks: Palladium Travel Club Lobby Costa Mujeres
(360m)
Landmarks: TENNIS CANCUN PROFESSIONAL MANNY G. LIMA
(570m)
Landmarks: Delphinus
(790m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Selection Junior Suite Pool Access Beachside
1 Queen bed and 1 Sofa bed or 1 King bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Family Selection Loft Suite Jacuzzi Terrace
1 Queen bed and 1 Sofa bed or 1 King bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
15
Family Selection Junior Suite Beachside-2 Kids Free
1 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
13
Family Selection Junior Suite Beachside Ocean View-2 Kids Free
1 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Family Selection Loft Suite Jacuzzi Terrace Ocean View
1 Queen bed and 1 Sofa bed or 1 King bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
18
Family Selection Junior Suite Beachside Panoramic Ocean View-2 Kids Free
1 Queen bed and 1 Sofa bed or 1 King bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
49 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Isla Mujeres
Lindsey
August 3, 2025
This resort is gorgeous, along with great staff and amenities. The property is quite large, but they provide plenty of easy transportation around to save you from all the walking.
Tu-Vy
July 22, 2025
Beautiful resort, excellent service everywhere you go. Very clean and safe. Food options at the pool were just okay. Reservations at restaurants need to be made at check in or else you may not land a seat. Important to note: this resort is large and in order to get around, you will need to take golf carts. Walking is not impossible but with the heat and little kids, golf carts were the way to get around. Sometimes they come quick and sometimes there is a bit of a wait.
Wish we were given a map at check in so we know where everything is at. We got by with asking a lot of questions and knowing general areas of where we wanted to go. The butler service was great. They are fast; attentive and really try their best to meet your needs. No request is too odd!
Javier the resort manager met us and ensured our needs were taken care of. Great service!
Overall would recommend this resort.
Jagdish
June 8, 2025
Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent.
Tatyana
June 1, 2025
The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean.
Chris
May 26, 2025
The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar.
Ryan
March 29, 2025
Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent.
Atena
January 13, 2025
I am ******* gold member, this means I should receive special treatment and upgrades, our room was not prepared for my kids, there was nothing special for them, the bedsheets were dirty, the housekeeping kept forgetting to restock our fridge or put enough towels, and in reality they would only tidy up the room, no cleaning or changing sheets.
The main and second buffet food was so boring and lacked variety, the nest buffet was a joke, the tables were shaky and once we ordered at nest and waited 45 minutes for the smallest portion possible. At portofino, they put burnt pasta in front of me with no shame. At the coffee shop they kept ignoring us until I asked them to take our order and all order was wrong.
I once ordered room service, nothing crazy, just meat empanadas and cheese cake and I got food poisoning. Lucky my kids fell sleep waiting for their food and didn’t eat it.
There is not one bartender here that knows how to make a drink, all drinks were tasteless, I would ask for mojito and they would give me margarita, asked for coco loco, they didn’t bother to make it, asked for straw for my toddler they wouldn’t provide.
T The bar waiters around pool would rarely approach you to take your order, at the beach there was one lady that asked 3 people for drink and left the rest, and for the rest of the time stood there chitchatting with life guards. All the staff, except you to tip, its like you owe them for every small thing they do, they don’t respect you as a guest.
James
August 10, 2025
Always a great place, luxurious, clean, safe.
Louis
December 9, 2024
Not sure why they dont close out a floor at a time to do renovation. During our whole trip they were painting walls, and doing renovations. Whole floor smelled like paint. We booked in 4 different groups everyone had a different experience. We were in building 11 of the family select while our friends was at 12. Building 12 did not have any renovation also their accomodation was much better. As soon as they arrived they were given fancy vodka and champagne with cookies, treats and a variety of bags/beach bags and toys for the kids. When we checked in we received no beach toys for our kids, no treats, just 2 empty bags and one was clearly used as it was completly stained. Overall not too happy with our stay at this resort, we stayed at their sister company in Maya and had a much better experience.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Surfing
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Additional charge
Private parking
Free
Car Rental
Bar
Nightclub
Tennis Court
Billiards Room
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business services
Multi-Function Room
Wedding Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Public areas
Garden
Smoking Area
Elevator
Health & wellness
Spa
Additional charge
Billiards Room
Sailing
Off-site
Surfing
Off-site
Water Sport Equipment
Diving
Beach Volleyball
Tennis Court
Golf Course
Off-site
Fitness Room
Additional charge
Massage Room
Sauna
Additional charge
Kayaking
Off-site
Public Bath
Body Care
Snorkeling
Yoga Session
Activities
Public Beach
Eco Tours
Off-site
Beach Umbrella
Game Room
Fishing
Nightclub
Cleaning services
Dry Cleaning
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Children's Toys
Kids' Club
Children's Pool
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2018
- Number of Rooms: 1306
Phone:+52-9988685200
Located in Costa Mujeres, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive is within a 15-minute drive of Mujeres Beach and Ultramar Ferry Puerto Juárez. This all-inclusive property is 6.7 mi (10.8 km) from Garrafon Natural Reef Park and 8.1 mi (13.1 km) from North Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Treat yourself to a stay in one of the 180 guestrooms, featuring indoor private hot tubs and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Treat yourself to a stay in one of the 180 guestrooms, featuring indoor private hot tubs and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Frequently Asked Questions
What are the check-in and check-out times at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Check-in at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive is from 15:00-24:00 and check-out is by 12:00.What are the check-in and check-out times at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
What amenities and services does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have?
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive has the following amenities and services: Shuttle Bus Service.What amenities and services does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have?
Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have a swimming pool?
Yes, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive has a pool.Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have a swimming pool?
Are pets allowed at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
No, pets are not allowed at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive.Are pets allowed at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
How much does it cost to stay at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Prices at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
Which airport is closest to Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
The nearest airport is Cancun International Airport, just about 44 mins from hotel by car (31.2 km) away.Which airport is closest to Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
What is the cancellation policy for Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
The cancellation policy for Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive depends on the room type and booking terms.What is the cancellation policy for Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 31.24KM |
| Average Price From | NZD1685 |
| Hotel Star Rating | 5 |