Riu Palace Costa Mujeres - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres
Riu Palace Costa Mujeres - All Inclusive
Health Protected
#18 of Premium Hotels in Isla Mujeres
Blvd. Costa Mujeres, Isla Mujeres, Quintana Roo 77400, Mexico
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With a stay at Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This upscale property is 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez and 10.6 mi (17 km) from North Beach.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSpaMassage RoomFitness RoomParkingFreeBar
All Amenities
Surroundings
Airport: Cancún International Airport
(36.0 km)
Landmarks: Cabañas "Isla Blanca"
(780m)
Landmarks: Punta Cocos Beach Club & Marina
(910m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Suite With Sea View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
2
Junior Suite Large Jr.Suite with Ocean View
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Minibar
Check Availability
Junior Suite With Frontal Sea View
1 Double bed
Has window
Non-smoking
Bathtub
Check Availability
1
Junior Suite With Sea View
1 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Sea View
Check Availability
4
Junior Suite With Partial Sea View
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Check Availability
1
Junior Suite Swim Up
1 Double bed
Has window
Non-smoking
Bathtub
Check Availability
2
Junior Suite With Garden View
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Check Availability
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Guest Reviews(100)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
EDYTA DAGMARA
March 3, 2024
I have been in Riu Tequila before and it was awful. I heard many times that Riu Palace is always the best and I booked it for me ,my husband and 2 adult kids.Resort is located 45 min away from Cancun and don’t count on advertisements from them that they will pick you up or take you back to the airport. I was upset since it turns out this option is only when you book directly through Riu even do they do advertise it in their room details without disclosing it clearly. Book your3rd party transportation or you will be left alone. Resort is located at beautiful beach where you can take long walks and get the best drink service by Ray who is super nice .
Entire resort is super clean and food is pretty good at the buffet and Mexican restaurant. Long wait for steak house or Krystal so we didn’t tried it . Japan was so so and I don’t like Italian so we didn’t try it. All servers are super nice and moving quickly, however sad part is what we heard from some of them at the breakfast that they get paid so little for such of great service so shame on the owner to pay $15 a day.
Another problem was I couldn’t book 2 different rooms on Wxpedia so I end up paying for 2 rooms with King beds,however since our adult kids were going with us (m & f ) I called them and ask them if one room could have 2 beds. I have been told that it’s based on availability. They give us 2 rooms with 2 beds so I had to sleep separate from my husband and our room was facing noisy construction not garden. Awful!!!
Rose Mary
February 29, 2024
My only complaint is booking a more expensive Ocean front room and they put us under the resturaunt it was so loud from chairs and carts the whole night we had to move rooms. Everything else was perfect!
Timothy Gereon
February 29, 2024
Spent 6 nights at this wonderful resort in 2024 with my wife and some friends. Short review: It is a lovely stay and we have already discussed returning.
The location is gorgeous! The beach is peacful and while busy, it is not overcrowded. The palm trees are a really nice touch in the sand. The beach is cleaned every morning and has an incredible view out to the ocean.
For food, we enjoyed the buffet most of all. We found that the majority of the restaurants served food that you can get in one form or another at the buffet. The restaurants have signs that state they require pants and long sleeve shirts, which we did not have with us because it is hot outside. Even with those disclaimers we were not turned away from dinner anywhere.
The pool areas were fantastic and well staffed. We only had one unruly guest experience and the staff calmed that situation quickly and quietly, which was fantastic.
Staff were helpful and friendly at every turn. Miguel at the front desk was so kind in helping us through a room booking issue and answered every question we had in a detailed and helpful way. Jose at the swim up bar was friendly and ensure every pool day was absolutely perfect. Santiago at the buffet remembered us every night and made us feel incredibly welcome, even lending us a much needed lighter that I hope I can return one day!
If you are considering staying at Riu Palace Cost Mujeres go for it. We had a lovely time and would not hesitate to return.
Jennifer
February 28, 2024
This resort is really a little piece of heaven. The property is extremely clean and the staff are polite and kind. There are so many activities to participate in that you will never get board and the evening shows are a must! The food was wonderful and there are multiple specialty restaurants but they are first come first serve so you should be early, but if you don't get specialty restaurant the buffet offers a great variety of fresh delicious food. The beach is beautiful, nice and clean with clear waters. I can't wait to visit again.
Viktor
February 27, 2024
The staff at the property is friendly and ready to help. The check in and check out was so easy and did not take much time at all. We loved food and the beach, of course, very nice. Every day something was going on: either super-bowl party, or Valentine Day celebration, fun foam games in the pool, etc. There were 2 things we didn't like though:
1) There was construction next to us and for some reason, some workers did their job at night (which was annoying, and I know that was not our hotel's fault);
2) The hotel building is clean and nice but it is built that way that every one who walks in hallways and starts talking - you can hear them in your room. I guess, the only solution here is to explain this problem to every guest and ask them to speak quietly, especially at night.
We want to thank you Riu Palace Costa Mujeres for overall good experience and memories we made at your place.
Raymond
February 27, 2024
This was my first experience at an all inclusive. I was impressed. The staff was very friendly. The property was very clean and well kept. I thought the food was good. Plenty of options in the buffet and the specialty restaurants. Again, the food was good, not great. I didn’t have anything bad, but I didn’t have anything great. Overall I was impressed with RIU and look forward to staying at some of their properties
Travis
February 25, 2024
Been to Cancun several times. The food here was excellent. Staff friendly. But the beaches are full of garbage, they denied us transportation to airport when they said it round trip transportation was included
Alexander
February 24, 2024
My family had a fantastic stay here. Staff and facilities were outstanding. Have traveled to Cancun and the surrounding area several times prior to this, and we agreed this was our favorite resort so far. The beach area was particularly great here - very clean and less congested than the beaches in the hotel district. Certainly worth the longer drive from Quintana Roo. Would definitely return.
Tamara
February 24, 2024
Although the overall resort was a good experience, it felt more like you were in a compound than an actual resort.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 08:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.3/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2018
- Number of Rooms: 480
With a stay at Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This upscale property is 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez and 10.6 mi (17 km) from North Beach.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a complimentary water park, and a 24-hour health club. Additional amenities at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Spaces, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and express check-in. Free self parking is available onsite.
Make yourself at home in one of the 670 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a complimentary water park, and a 24-hour health club. Additional amenities at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Spaces, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and express check-in. Free self parking is available onsite.
Make yourself at home in one of the 670 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Diving
Snorkeling
Spa
Massage Room
Fitness Room
ParkingFree
Bar
Table Tennis Room
Restaurant
Children's Playground
Water ParkFree
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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