Riu Palace Costa Mujeres - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres

Riu Palace Costa Mujeres - All Inclusive

#18 of Premium Hotels in Isla Mujeres
Blvd. Costa Mujeres, Isla Mujeres, Quintana Roo 77400, Mexico
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With a stay at Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This upscale property is 10.6 mi (17 km) from North Beach and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSpaMassage RoomFitness RoomParkingFreeBar
All Amenities
Surroundings
Airport: Cancún International Airport
(36.0 km)
Landmarks: Cabañas "Isla Blanca"
(780m)
Landmarks: Punta Cocos Beach Club & Marina
(910m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Suite With Sea View
1

Suite With Sea View

1 King bed
Has window
Non-smoking
Air Conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Junior Suite With Frontal Sea View

Junior Suite With Frontal Sea View

1 Double bed
Has window
Non-smoking
Bathtub
Room Details
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Junior Suite With Sea View
1

Junior Suite With Sea View

1 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Sea View
Room Details
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Junior Suite With Partial Sea View
4

Junior Suite With Partial Sea View

Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Room Details
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Junior Suite Swim Up
1

Junior Suite Swim Up

1 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Room Details
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Junior Suite With Garden View
2

Junior Suite With Garden View

Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Tea Bag
Room Details
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Junior Suite Large Jr.Suite With Ocean View
2

Junior Suite Large Jr.Suite With Ocean View

1 Double bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Room Details
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Guest Reviews(100)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
M‍a‍r‍q‍u‍e
March 14, 2024
The scenery was beautiful, love the ocean. The food was somewhat bland, pick something you like and stick to it.
N‍i‍m‍f‍o‍n‍g‍ ‍D‍o‍r‍i‍s
March 11, 2024
Beautiful property with plenty of food choices. Beach is nice. We were not able to get into the water the entire week due to strong wind and wave except for one day which was disappointing. But overall we had a great time. If you are looking for lots of things to do, then this resort might not be a good fit as it is relatively quiet around the neighborhood.
M‍o‍n‍i‍c‍a
March 10, 2024
Loved the resort! Food was great drinks were awesome! There were lots of events for the family. My two daughters 10 and 12 enjoyed it a lot. Beach was very clean.
W‍i‍l‍l‍i‍a‍m
March 9, 2024
We Spent 7 days at Riu Costa Mujeres in Feb 2024. The hotel was spotless - the staff was ALWAYS friendly and helpful and the food was good. Yes - I would stay here again!
J‍o‍h‍n‍ ‍G‍e‍r‍a‍l‍d‍ ‍S‍n‍y‍d‍e‍r
March 9, 2024
This is a wonderful property! You always saw employees cleaning different areas. Wait staff anticipated your every need. Food was good, with lots of selections to choose from! Sister hotel right next door!
S‍e‍r‍g‍i‍o
March 6, 2024
My stay at RIU Palace Costa Mujeres was absolutely amazing. The resort itself was stunning, with breathtaking views and luxurious accommodations. What truly made our experience unforgettable was the exceptional service we received from the staff, especially Samara, Diego, Alexis, Gonzales, and Casanova. From the moment we arrived, they went above and beyond to make our vacation extra special. They made accommodations for our daughter's birthday celebration, with personalized decorations in our room and a surprise birthday cake. Their attention to detail and genuine care for their guests was truly remarkable. Throughout our stay, the staff was friendly, attentive, and always ready to assist with any request. They provided excellent recommendations for local attractions and ensured our dining preferences were met. Their level of service made us feel like valued guests. Our experience at RIU Palace Costa Mujeres has solidified our decision to continue visiting RIU resorts in the future. The exceptional service and care we received from Samara, Diego, Alexis, Gonzales, and Casanova set them apart from other resorts. We highly recommend this resort to anyone looking for a luxurious and unforgettable vacation experience. Thank you, Samara, Diego, Alexis, Gonzales, and Casanova, for making our stay truly exceptional. We can't wait to create more unforgettable memories at RIU resorts in the future.
A‍m‍i‍r
March 6, 2024
Our stay was excellent. The staff were very vigilant for our needs and kept the entire property spotless at all times. Getting into the restaurants was easy. The staff went the extra mile to help us celebrate my daughter’s 5th birthday and even gave her gifts! The entertainment at night could use improvement . They have set times for the performances, but my advice is for them to keep the guests entertained between performances as well. At night, the hallways can be a little noisy with people closing their room doors. I think installing door sound barriers of some sort would help elevate the noise. The kids Ruiland lounge room needs updates and is better suited for kids under age 3. We reallyl enjoyed our stay and would love to come back!
J‍a‍c‍o‍b‍ ‍R‍y‍a‍n
March 4, 2024
First time for my wife and I at an All-Inclusive resort. Firstly, the resort itself is beautiful. Short walk to the beach, simple to navigate, wonderful attentive staff, clean, well maintained, comfortable, HUGE rooms. Food can be both incredible and bland. Restaurant options did not seem worth the visit as the food seemingly always came out cold and after a long wait. Buffet is quick and has a VAST variety of options, there is plenty to try and always something good to find. The chicken and salmon options were always stellar and most of the seafood really was great. Breakfast also was all-around delicious across the board. Try all the juices available as well. There is a cappuccino bar open all day as well for a nice quick coffee drink. Numerous pools and neighboring resort pools also available and easily accessible. We were always able to find an open chair both at the beach and at the pools. Warm water. The spa may not have been worth the extra visit. My wife got her nails done and the woman attending to her was rude about the previous nails she had on. Her new spa nails have also chipped away or fallen off completely not even 5 days after getting them done. The massage was nice but nothing special and not worth the price. The drink service was also wonderful, waiters on the beach and at the pool taking your requests and bringing you drinks in 10 minutes time. Drinks were not always great but there is a variety to try and you should find something.
E‍D‍Y‍T‍A‍ ‍D‍A‍G‍M‍A‍R‍A
March 3, 2024
I have been in Riu Tequila before and it was awful. I heard many times that Riu Palace is always the best and I booked it for me ,my husband and 2 adult kids.Resort is located 45 min away from Cancun and don’t count on advertisements from them that they will pick you up or take you back to the airport. I was upset since it turns out this option is only when you book directly through Riu even do they do advertise it in their room details without disclosing it clearly. Book your3rd party transportation or you will be left alone. Resort is located at beautiful beach where you can take long walks and get the best drink service by Ray who is super nice . Entire resort is super clean and food is pretty good at the buffet and Mexican restaurant. Long wait for steak house or Krystal so we didn’t tried it . Japan was so so and I don’t like Italian so we didn’t try it. All servers are super nice and moving quickly, however sad part is what we heard from some of them at the breakfast that they get paid so little for such of great service so shame on the owner to pay $15 a day. Another problem was I couldn’t book 2 different rooms on Wxpedia so I end up paying for 2 rooms with King beds,however since our adult kids were going with us (m & f ) I called them and ask them if one room could have 2 beds. I have been told that it’s based on availability. They give us 2 rooms with 2 beds so I had to sleep separate from my husband and our room was facing noisy construction not garden. Awful!!!

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 08:00–11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2018
  • Number of Rooms: 480
With a stay at Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres, you'll be on the beach, within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This upscale property is 10.6 mi (17 km) from North Beach and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a complimentary water park, and a 24-hour health club. Additional amenities at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Spaces, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and express check-in. Free self parking is available onsite.

Make yourself at home in one of the 670 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Riu Palace Costa Mujeres - All Inclusive?

Prices at Riu Palace Costa Mujeres - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Riu Palace Costa Mujeres - All Inclusive?

The closest airport is Cancún International Airport. It is 36.0 km from the hotel and approximately a 50minutes journey by taxi.

What are the check-in and check-out times at Riu Palace Costa Mujeres - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Riu Palace Costa Mujeres - All Inclusive provide airport transfer services?

No, the Riu Palace Costa Mujeres - All Inclusive doesn't provide airport transfer services.

What amenities and services does Riu Palace Costa Mujeres - All Inclusive have?

Riu Palace Costa Mujeres - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does Riu Palace Costa Mujeres - All Inclusive have a swimming pool?

Yes, Riu Palace Costa Mujeres - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Riu Palace Costa Mujeres - All Inclusive have fitness amenities?

Yes, Riu Palace Costa Mujeres - All Inclusive has fitness amenities.

Does Riu Palace Costa Mujeres - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Riu Palace Costa Mujeres - All Inclusive have non-smoking rooms?

Yes, Riu Palace Costa Mujeres - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Riu Palace Costa Mujeres - All Inclusive provide breakfast?

Yes, Riu Palace Costa Mujeres - All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport36KM
Average Price FromUSD298
Hotel Star Rating5