Grand Palladium Select Costa Mujeres - All Inclusive
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Grand Palladium Select Costa Mujeres - All Inclusive
Vialidad Paseo Mujeres Supermanzana 3 Manzana 1 Lote 10, Isla Mujeres, Quintana Roo 77400, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Surfing
Sauna
Spa
All amenities
Property Description
With a stay at Grand Palladium Select Costa Mujeres - All Inclusive in Costa Mujeres, you'll be 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.4 km) from Plaza 28. This all-inclusive property is within the region of North Beach and Cancun Underwater Museum.
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7.7/10
Cleanliness7.7
Amenities7.7
Location7.7
Service7.7
All 106 reviews
Surroundings
Airport: Cancun International Airport
(31.4 km)
Landmarks: Grand Paladium Main Pool
(300m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Junior Suite Poolside Ocean View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Family Selection Junior Suite Beachside Ocean View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Family Selection Junior Suite Beachside Panoramic Ocean View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Poolside Junior Suite
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Junior Suite With Garden View
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
10
Family Selection Junior Suite Beachside
2 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Hide Room Types
Guest Reviews
7.7/10
Good
106 reviews
Verified Reviews- Cleanliness7.7
- Amenities7.7
- Location7.7
- Service7.7
Average for similar properties in Isla Mujeres
AI Summary
The facilities, such as the pool, beach area, golf carts, and boats, are highly praised. The staff's politeness, attentiveness, and exceptional service, including special care for children, create a fun atmosphere.
Guest User
January 2, 2025
Horrible. Avoid at all costs
SabsKebabs
January 27, 2024
Attended a wedding; property was nice - standard American style all-inclusive. Beach was lovely.
Food was extremely poor at all the restaurants, they couldn’t even make coffee right. The coffee shop lady microwaved my smoked salmon bagel, the teppanyaki chef cooked all the dishes with the same ingredients, buffet at the main restaurant recycled food through the day. It was concerning when a group of us had stomach issues. It was just really disappointing given the prices. Stay away from room service, it was so bad.
Our bathroom was moldy, the bathtub leaking and unusable, sink holder was so rusty it fell off.
Alhassoun
January 11, 2023
Very nice
Silverman
May 13, 2023
Excellent place, the facilities in perfect condition and the incredible service, the best of its staff
Original TextTranslation provided by Google
Jorge
April 27, 2025
We travelled with small children two toddlers. We had the worst experience ever after all this years traveling to Mexico. Be aware if traveling with kids they have shuttles that use the same road as pedestrians and they can easily run into pedestrians we were almost ran over we had to walk with caution and it was so stressful and very unsafe for children. The food was old, cold and had no taste and didn’t have a good presentation. it seems like they would serve the left overs. There is not much to do we were ready to come back home after expending a day there. We all got sick. I would not recommend this place to anyone. Most employees were not friendly and seem bothered. My 2 year old accidentally drop the bracelet ring at the store Pier 27 and they made us pay for it and intended to keep the bracelet. They were rude to us. We did not expect such bad service. We spent so much money for a terrible experience.
Lupe
May 6, 2025
I’m very disappointed with the cleanliness and the mini fridge I wasn’t asking for beer or anything else I just need bottles of water hard to get it!!!
amanda
April 28, 2025
Beautiful and clean property with friendly and attentive staff. Only drawback is the mediocre food.
SAN BENIGNO
April 19, 2025
1. Solicitamos con antelación una cuna para bebé, tanto al hacer la reserva (en las notas) como al momento del check-in. Sin embargo, al llegar a la habitación, la cuna no estaba. Tuvimos que indicarles en varias ocasiones —hasta en finalmente en la cuarta ocasión la trajeron.
2. Viajábamos en grupo, y es razonable pensar que todos querríamos estar en el mismo edificio. No fue así, nos ubicaron en distintas locaciones, lo que complicó la experiencia grupal.
3. En cuanto a los alimentos, esperábamos un nivel más premium, especialmente al comparar con otros hoteles de la misma categoría. Reúsan mucho los alimentos del día anterior y hasta el tras anterior, el arroz blanco olía mal.
4. El servicio de los saloneros fue excelente. Queremos destacar especialmente a Mauro en el restaurante tailandés y an Armando en el japonés.
5. Sobre la limpieza del cuarto: todo iba bien hasta que anoche, después del servicio de limpieza, notamos que los paños usados (que habían quedado en el piso) fueron colgados nuevamente, en lugar de ser reemplazados. También notamos que retiraron la plancha de ropa sin explicación y colocaron una secadora de cabello. Llamamos a servicio de habitaciones para dejar constancia y evitar inconvenientes al momento del check-out.
6. La cama presenta un problema que consideramos importante mencionar: todas las noches he tenido picazón en brazos y cuello, al punto de despertarme en la madrugada.
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Surfing
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Nightclub
Tennis Court
Billiards Room
Restaurant
Airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Children's Pool
Children's Playground
Water Park
Free
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages spoken
Spanish
Food & drink
Snack Bar
Kiosk/ Convenience Store
Bar
Lobby Bar
Room Service
Health & wellness
Spa
Additional charge
Billiards Room
Sailing
Off-site
Surfing
Off-site
Water Sport Equipment
Windsurfing
Off-site
Diving
Beach Volleyball
Tennis Court
Golf Course
Off-site
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Kayaking
Off-site
Body Care
Phototherapy
Snorkeling
Yoga Session
Activities
Water Park
Free
Eco Tours
Off-site
Beach Umbrella
Game Room
Fishing
Nightclub
Public areas
No Smoking in Public Areas
Garden
Smoking Area
ATM
Elevator
Cleaning services
Ironing Service
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Playground
Babysitting Services
Additional charge
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Children's Toys
Kids' Club
Children's Pool
Business services
Multi-Function Room
Wedding Service
Meeting Room
Additional charge
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2018
- Number of Rooms: 1146
Phone:+52-9988685200
Email:gilberto.leon@palladiumhotelgroup.com
With a stay at Grand Palladium Select Costa Mujeres - All Inclusive in Costa Mujeres, you'll be 6.9 mi (11.1 km) from Ultramar Ferry Puerto Juárez and 9.5 mi (15.4 km) from Plaza 28. This all-inclusive property is within the region of North Beach and Cancun Underwater Museum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Isla Blanca (ShowCooking), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 493 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Isla Blanca (ShowCooking), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 493 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Grand Palladium Select Costa Mujeres - All Inclusive?
The check-in time at Grand Palladium Select Costa Mujeres - All Inclusive is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Grand Palladium Select Costa Mujeres - All Inclusive?
What amenities and services does Grand Palladium Select Costa Mujeres - All Inclusive have?
Grand Palladium Select Costa Mujeres - All Inclusive has the following amenities and services: Shuttle Bus Service.What amenities and services does Grand Palladium Select Costa Mujeres - All Inclusive have?
Does Grand Palladium Select Costa Mujeres - All Inclusive have a swimming pool?
Yes, Grand Palladium Select Costa Mujeres - All Inclusive has a pool.Does Grand Palladium Select Costa Mujeres - All Inclusive have a swimming pool?
Are pets allowed at Grand Palladium Select Costa Mujeres - All Inclusive?
Unfortunately, pets are not allowed at Grand Palladium Select Costa Mujeres - All Inclusive.Are pets allowed at Grand Palladium Select Costa Mujeres - All Inclusive?
How much does it cost to stay at Grand Palladium Select Costa Mujeres - All Inclusive?
Prices at Grand Palladium Select Costa Mujeres - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Grand Palladium Select Costa Mujeres - All Inclusive?
Which airport is closest to Grand Palladium Select Costa Mujeres - All Inclusive?
Cancun International Airport is the closest airport to Grand Palladium Select Costa Mujeres - All Inclusive, and it is about 45 mins from hotel by car (31.4 km).Which airport is closest to Grand Palladium Select Costa Mujeres - All Inclusive?
What is the cancellation policy for Grand Palladium Select Costa Mujeres - All Inclusive?
The cancellation policy for Grand Palladium Select Costa Mujeres - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Palladium Select Costa Mujeres - All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 31.4KM |
| Average Price From | EUR426 |
| Hotel Star Rating | 5 |