Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Guest Reviews
4/5
Very Good
105 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness3.9
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All reviews(105)
Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(1)
SabsKebabs
Junior Suite With Garden View
Stayed in Jan 2024
Couples
11 review
2.7/5
Posted on Jan 27, 2024
Attended a wedding; property was nice - standard American style all-inclusive. Beach was lovely.
Food was extremely poor at all the restaurants, they couldn’t even make coffee right. The coffee shop lady microwaved my smoked salmon bagel, the teppanyaki chef cooked all the dishes with the same ingredients, buffet at the main restaurant recycled food through the day. It was concerning when a group of us had stomach issues. It was just really disappointing given the prices. Stay away from room service, it was so bad.
Our bathroom was moldy, the bathtub leaking and unusable, sink holder was so rusty it fell off.
Alhassoun
Junior Suite with Garden or Lagoon View
Stayed in Jan 2023
Couples
10 review
5.0/5
Outstanding
Posted on Jan 11, 2023
Very nice
Silverman
Poolside Junior Suite
Stayed in Apr 2023
Business travelers
30 review
4.0/5
Very Good
Posted on May 13, 2023
Excellent place, the facilities in perfect condition and the incredible service, the best of its staff