Hotel Mousai Cancun Adults Only - All Inclusive
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1 night
1 room, 2 adults, 0 children
All properties in Isla Mujeres
Hotel Mousai Cancun Adults Only - All Inclusive
Opened in 2024
No.8 of Premium Hotels in Isla Mujeres
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de, Isla Mujeres, Quintana Roo 77400, Mexico
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Highlights
Lots to do
Ideal location
Sparkling clean
Top local pick
Excellent serviceAmenities
Spa
Fitness Room
Parking
Restaurant
Airport drop-off
24-Hour Front Desk
Wi-Fi in Public AreasFree
Concierge Service
All amenities
Property Description
When you stay at Hotel Mousai Cancun Adults Only - All Inclusive in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive hotel is 9 mi (14.5 km) from Langosta Beach and 11.2 mi (18.1 km) from Cancun Convention Center.
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9.8/10
Cleanliness9.8
Amenities9.8
Location9.8
Service9.8
All 41 reviews
Surroundings
Airport: Cancun International Airport
(26.4 km)
Landmarks: Jolly Roger Pirate Show
(400m)
Landmarks: Contoy Adventures
(470m)
Landmarks: Cancun Fishing Charters SAMAKI
(640m)
Landmarks: Kiters México
(1.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Ultra Corner Suite Ocean Front
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Ultra Suite 1 King Bed Ocean Front
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Suite 2 Queen Beds Ocean Front
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Oceanfront King Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Ultra Two Bedroom Corner Suite Ocean Front
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Ultra Two Bedroom Master Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Ocean Front Corner Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Two-Bedroom Master Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Two Bedroom Corner Suite Ocean Front
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Ultra Suite 2 Queen Beds Ocean Front
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
9.8/10
Outstanding
41 reviews
Verified Reviews- Cleanliness9.8
- Amenities9.8
- Location9.8
- Service9.8
Average for similar properties in Isla Mujeres
Shuhan
May 17, 2025
Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Brooks
April 7, 2025
Staff was awesome! Especially Francisco and Abi. Our stay was very windy, but staff made it amazing anyways. Rooms, facilities and food were all very good. Overall no complaints.
Diane
May 19, 2025
Been to the Garza Blanca many times it’s nice. They have the Mousai for the adults only now.
Diana
April 30, 2025
AWFUL EXPERIENCE
I canceled my booking and moved to another nearby hotel . It was awful experience and hotel was nothing like in photos
Donna
March 25, 2025
We had an excellent vacation at Hotel Mosai. The staff go above and beyond! The property is so clean because there is constantly someone cleaning somewhere. The food is the best food I've had at an all-inclusive, and we only ate at the Hotel Mosai for 3 days. The one negative was the overwhelming pitch to attend a session to hear about their "other hotels," aka timeshare. I do not appreciate when I clearly decline and the pressure keeps coming. Even with that, the hotel is 5-star. The rooftop pool is sooo cool! The pool staff and the staff at Noi cannot be praised enough. The view from our room's balcony where we watched the sunrise was fantastic!
Michelle
March 8, 2025
Wonderful stay for 20th anniversary
This is a beautiful resort. The rooms were gorgeous and very high tech. The staff were attentive. It is incredibly peaceful at this resort and you can use the next door hotels if you want a little more action. They also have a lovely garden area in the evenings with live music and dancing which was very enjoyable.
Philip
March 6, 2025
Absolute Luxury. 5 stars x 100!!! Just perfect in every way. We were showered with phenomenal service from start to finish.
rene
April 1, 2025
Clean, attentive and friendly staff. Food was great.
Very relaxing experience.
Darrell
November 11, 2024
The property was amazing I had 2 of the best butlers ever Christian and Alexa. Suyen is the best concierge I’ve ever had. So friendly and very informative. I will be back very soon.
Services & Amenities
Most Popular Amenities
Spa
Fitness Room
Parking
Off-site
Restaurant
Airport drop-off
Additional charge
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Spa
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking is available Off-site parking.
Parking
Off-site
Transportation
Airport drop-off
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Languages spoken
English
Spanish
Food & Drink
Snack Bar
Health & wellness
Spa
Fitness Room
Activities
Beach Towel
Beach Umbrella
Public areas
Gift Shop
No Smoking in Public Areas
Elevator
Cleaning services
Laundry Service (On-Site)
Accessibility
Stair-Free Property Entrance
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay in this property.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Age Requirements
The main guest checking in must be at least 18 years old
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2024
- Number of Rooms: 88
Phone:+52-8009843015
When you stay at Hotel Mousai Cancun Adults Only - All Inclusive in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive hotel is 9 mi (14.5 km) from Langosta Beach and 11.2 mi (18.1 km) from Cancun Convention Center.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at NOI Ristorante Italiano, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at NOI Ristorante Italiano, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Mousai Cancun Adults Only - All Inclusive?
The check-in time at Hotel Mousai Cancun Adults Only - All Inclusive is 15:00-24:00 and the check-out time is 12:00.What are the check-in and check-out times at Hotel Mousai Cancun Adults Only - All Inclusive?
Does Hotel Mousai Cancun Adults Only - All Inclusive provide breakfast?
No, Hotel Mousai Cancun Adults Only - All Inclusive doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Hotel Mousai Cancun Adults Only - All Inclusive provide breakfast?
How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive?
Prices at Hotel Mousai Cancun Adults Only - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive?
Which airport is closest to Hotel Mousai Cancun Adults Only - All Inclusive?
Cancun International Airport is the closest airport to Hotel Mousai Cancun Adults Only - All Inclusive, and it is about 37 mins from hotel by car (26.4 km).Which airport is closest to Hotel Mousai Cancun Adults Only - All Inclusive?
What is the cancellation policy for Hotel Mousai Cancun Adults Only - All Inclusive?
The cancellation policy for Hotel Mousai Cancun Adults Only - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Mousai Cancun Adults Only - All Inclusive?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 26.35KM |
| Average Price From | SGD2101 |
| Hotel Star Rating | 5 |