Guest User
August 15, 2024
My husband and I visited Hotel Mousai Cancun for our babymoon just after the property opened and had an exceptional experience. The staff went above and beyond to ensure we had a very special time, and were incredibly attentive, responsive, and incredibly kind. Our butlers, Alexa and Christian, were so helpful and our coordinator, Jessica, was knowledgable, sweet, and so accommodating. The rooms were beautiful (with Toto toilets — major perk!) and the design of the property was incredibly thoughtful and unique. Having access to Garza Blanca and Villa del Palmar was such a great compliment to the quiet serenity of Mousai, because we were able to enjoy their pools and restaurants (all of which were great). I'd highly recommend this property to couples, friends, or solo travelers looking for a peaceful escape!