Guest User
April 15, 2024
Updated and realistic photos need to be submitted for this property. By far the best representation of false advertising. The “deluxe” room was not even close to deluxe. Upon entry the room was noticeably damp and dark, the sheets were practically wet. There were no screens on the windows, and gaps so large in the windows that bugs for sure could come through. We asked for an upgrade and we were put into a hostel, across the street. Again hugely disappointed in the room offerings. The music was so loud until 1am, it was disturbing. Then there was a festival next door that they failed to mention, it went until 8:00 AM! So loud our bed was shaking from the bass. And fireworks at 2 am…This was a huge disappointment that they didn’t inform us about this festival next door… we would have stayed somewhere else. Unacceptable. The pool was dirty and deck unsafe the outdoor furniture breaking down and covered in bird poop, the drinks and food expensive. Subpar.