Hotel Caracol Isla Mujeres
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1 night
1 room, 2 adults, 0 children
All properties in Isla Mujeres
Hotel Caracol Isla Mujeres
Calle Francisco I. madero Smz 1, Mza 4, Lte. 08, Col Centro, entre Av. Juarez y Av. Rueda Medina, Isla Mujeres, Quintana Roo 77400, Mexico
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Amenities
Outdoor swimming pool
24-Hour Front Desk
Wi-Fi in Public AreasFree
Tour/Ticket Service
English
Spanish
Room Service
No Smoking in Public Areas
All amenities
Property Description
With a stay at HOTEL CARACOL ISLA MUJERES in Isla Mujeres (Centro - Supmza 001), you'll be within a 5-minute walk of North Beach and Isla Mujeres Ferry Terminal. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.2 mi (29.4 km) from La Isla Shopping Mall.
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8.0/10
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 9 reviews
Surroundings
Landmarks: Iglesia de Concepcion Immaculada
(100m)
Landmarks: Our Lady of Immaculate Conception Catholic Church, Isla Mujeres
(200m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

11
Junior Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Bedding: Blanket or quilt
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3
Family Room
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Wi-Fi in room
Bedding: Blanket or quilt
Check Availability

17
Standard Double Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
LCD TV
Check Availability
Guest Reviews
8.0/10
Very Good
9 reviews

- Cleanliness8.0
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Isla Mujeres
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. €1.02). Trip Coins can be used to save instantly on room rates.

AI Summary
The rooms are comfortable and spacious, with plenty of sunlight. Excellent customer service is provided by friendly and accommodating staff. Central location near the beach, ferry station, and dining options.

Esperanza
June 7, 2025

Staff was very friendly, room was super clean and comfortable. Hotel is small and private so our stay was pleasant. I recommend this hotel and will definately consider staying here next time I travel to Isla Mujeres.

Tammy
March 27, 2025

Nice central hotel small and quiet.

Guest User
January 31, 2023

The husband and I booked a studio room for our 2 week stay on Isla Mujeres. Being a regular on the island i had a good idea of whats available and what to expect. This hotel is the perfect little oasis in the center. The hotel is close to all attractions within walking distance but still quiet and safe with a gorgeous tropical garden. We had the top floor studio that was spacious, clean with lots of sunshine coming from all sides. Oscar and Cassandra were very welcoming and spoke good english. We choose this hotel in part because they had a pool on the premises but its run down and not so appealing. But at the end it didnt bother us much. Overall we would definately stay at Isla Caracol again on our next trip

Guest User
January 31, 2023

The hotel is well located to bars, beach and restaurants. I also felt quite safe and the room was clean. Having the mini-frig was convenient but the hotel offers no coffee. They only provided two bath towels per room. No hand towels, washcloths were available. The few hangers and lack of hooks was also something they could easily remedy. I would also suggest having more than one mirror in the room as the only mirror was a small one over the sink. Little things could vastly improve this establishment which could take it from too basic to comfy for a minimal price.

Guest User
February 11, 2025

Very well located, but not very well signposted, too bad for them because this small hotel has a lot of charm, the rooms are comfortable and spacious. The swimming pool located in the inner courtyard is a plus, very good value for money. Very nice.
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Guest User
January 15, 2023

Helpful staff, free beach/pool towels, excellent location 10 minutes walk from Playa Norte, near the ferry station and in an area full of clubs and restaurants. So-so cleanliness, dated, unwelcoming room, smell of humidity in the room, lack of bedside tables, air conditioner on the bed dripping.
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Jenifer
February 4, 2025

Pésima y terrible experiencia en este hotel.
Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños.
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Daniel
February 3, 2025

Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
24-Hour Front Desk
Wi-Fi in Public Areas
Free

Outdoor swimming pool
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Front desk services
24-Hour Front Desk
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Room Service
Public areas
No Smoking in Public Areas
Garden
Health & wellness
Beauty and Makeup
Cleaning services
Clothes Steamer
Safety & security
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
First-Aid Kit
Security Personnel
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–11:30
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,000 (approx. €45.67) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 14
Phone:+52-9981224335
With a stay at HOTEL CARACOL ISLA MUJERES in Isla Mujeres (Centro - Supmza 001), you'll be within a 5-minute walk of North Beach and Isla Mujeres Ferry Terminal. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.2 mi (29.4 km) from La Isla Shopping Mall.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Make yourself at home in one of the 13 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Make yourself at home in one of the 13 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Caracol Isla Mujeres?
The check-in time at Hotel Caracol Isla Mujeres is 15:00-24:00 and the check-out time is 11:30.What are the check-in and check-out times at Hotel Caracol Isla Mujeres?
Does Hotel Caracol Isla Mujeres have a swimming pool?
Yes, Hotel Caracol Isla Mujeres has a pool.Does Hotel Caracol Isla Mujeres have a swimming pool?
Are pets allowed at Hotel Caracol Isla Mujeres?
Unfortunately, pets are not allowed at Hotel Caracol Isla Mujeres.Are pets allowed at Hotel Caracol Isla Mujeres?
Does Hotel Caracol Isla Mujeres provide breakfast?
No, Hotel Caracol Isla Mujeres doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Hotel Caracol Isla Mujeres provide breakfast?
How much does it cost to stay at Hotel Caracol Isla Mujeres?
Prices at Hotel Caracol Isla Mujeres are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hotel Caracol Isla Mujeres?
What is the cancellation policy for Hotel Caracol Isla Mujeres?
The cancellation policy for Hotel Caracol Isla Mujeres varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Caracol Isla Mujeres?
About This Property
Average Price From | EUR70 |
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Hotel Star Rating | 3 |