Best Hotels near Gladys Galdamez＇s Isla Mujeres, Isla Mujeres

Bait and switch masters. Given the fact that this is a very popular resort, management obviously feels entitled to provide the service they deem minimally sufficient in order to maximize profits. My wife and I unknowingly made reservations for a takeover four day weekend. The group doing the takeover had their own events either away from the resort or in specific areas of the resort with no access available to the other guests. I had no issue with that fact given that they paid extra for their events. The fact that the group had over 80% of the rooms reserved resulted in the events organized for the rest of the guests, having next to no attendance, the club was dead every night we were there. The takeover group was very friendly and we had no issues with them. We didn’t see them very much. I requested a transfer to another one of their resorts but Adrian Guevara, supervisor on duty for Premier member services, was unwilling to transfer us unless I paid current prices for those resorts. I made my reservation for temptation ten months ago and even then, the rooms were far from inexpensive. I was not willing to pay more to be transferred. Mr Guevara was rude and the furthest thing from service oriented. Though the entertainment staff tried to improve the atmosphere, the playmakers were for the most part, the only ones on the dance floor every night we were there. Overall, a very unpleasant experience.

Decent place nice breakfast, road around the hotel is muddy otherwise everything else is nice.

I recently stayed at Nomads Party Hostel in Cancun, and it was fantastic! Despite the lively atmosphere, the cleanliness was impressive. The staff kept everything spotless, from the dorms to the common areas.The people were incredibly warm and friendly, making me feel right at home. Both the staff and fellow guests created a welcoming and fun environment. Nomads Party Hostel is the perfect blend of cleanliness and a vibrant social scene. Highly recommend! Adriana was very welcoming!

A very good hotel, with excellent attention and service at the reception, breakfast that includes quite good, the comfort of the bed the best, as well as the cleanliness and spaciousness of the room, and with many gastronomic options in the afternoon and evening , a very good option to spend your vacation or one on a low budget.

It's within walking distance from the ferry terminal, and the price is reasonable. You can hold your suitcase until 3pm on the day you check out.

This was our 6th trip to Isla but our first to Izla Hotel and I would be honored to return. We booked a Superior Ocean View room with a tub on the balcony. We never used the tub. Room was perfect air conditioning worked very well. They supplied shampoo, conditioner, lotion, coffee and started with 2 bottled waters which increased with our stay as with pod style coffee grinds. The bed was super comfortable as were the linens. It was cleaned perfectly every day. Check in was smooth thanks to Daniel who reviewed all the documents in detail and answered all questions. Breakfast buffet was included with our room and was phenomenal every single day. From a table full of baked goods to fresh fruit, salads, deli meats and cheeses, cottage cheese oat milk oatmeal, yogurt, seeds, dried fruits, honey and other sauces, whole fruit for grab and go, hot dishes including pancakes, French toast, bacon, sausage, an additional meat dish and chilaquiles, also an egg station for however you like them. Orange juice and green juice and coffee were endless! Thank- you Josefina and Eduardo you and the crew treated us so well. Chef Lorena was present and greeted the tables from sun up to sun down. Pool chairs and beach chairs were plenty just ask for an umbrella as needed. We ate lunch beach side when at the resort the food is great! We did rent a cabana one day it costs $50 a day and your food and drink goes towards that total so it was included as we had drinks and cocktails throughout the day. Thank- you Claudia and Jimmy for looking after us on the beach and around the pool. Our dinners at Izla Café and Numa was so easy and good and the desserts were very tasty! On occasion we ate off site and sometimes we would go into Izla Café in the evenings for dessert only! Very relaxing quite hotel. We fully enjoyed our stay and will return. Thank- you to the wonderful staff Melissa and Brent.