A great family hotel - This was our first trip to Lanzarote. A family of four (8 and 5 year old kids). On arrival we received a warm welcome by Maria she gave us a thorough introduction and poured us much needed glass of Prosecco Our room - was spacious and clean with a balcony and it took no time at all for my family to make their mark on it, with sand from the beach, wet swimwear and treats - but the cleaners came in every day and restored it back to it’s original state. The food - was delicious (breakfast especially) there is a great variety of dishes at breakfast, lunch and dinner - something for everyone! I would recommend the Italian restaurant, but book early it’s popular. Keep active - Spa, gym, pools, swimming, tennis, table tennis, bowls, volleyball, football, bike hire and more… plenty of opportunity to burn off the overindulgence on good and drink. Kids entertainment - my two thoroughly enjoyed the kids entertainment that ranged from evening discos to pool activities. My 8 year old was very impressed with Alex (kids entertainer) as he fixed his rubix cube on a daily basis. Whilst Alica entertained my 5 year old. Location - next to a number of beaches with clear water full of fish. If you walk up to the main ***** there are plenty of bars (playing sport on the tvs) and some great restaurants. Our recommendations to HD - the facilities and staff are great. I think you could make more of both… I would increase the engagement between staff and clientele. There was an opportunity to bring groups together with daytime and evening games (from team sports to bingo) that would get people talking and sharing stories long after their trip.