Beatriz Costa & Spa

Sewage. Ok stay avoid room 117 otherwise you'll have constant sewage smells changed room but took a day out of our adventure. Had to wait until 1500 the next day to check out and in again. Which literally took a day out of our holiday. Rooms very clean. Food excellent.

So very disappointed This was our third holiday here over several years. Sadly the hotel now needs refurbishment, worn carpets threadbare in places and tired rooms and decor. a clean sheet put on my bed was discoloured brown. The staff in the restaurant were excellent and the food choice sat well for a 3 star. We enjoyed the visiting children’s football teams. Sadly the spa is closed for refurbishment so that’s a start. We love the out of town location but overall we were so very disappointed .

Hotel lobby etc is nice, but the rooms are dated and a very poor standard with furniture almost falling apart, and first and dust everywhere. You have to pay for kettle, cups, tea/coffee in the room, as well as basics such as a safe. The only positive is the amazing staff who are very kind, informative and want to help

Beatrix hotel and spa - Costa Teguise The hotel and rooms are dated but all.areas were clean. Spa area was lovely, very relaxing but again, dated and loose tiles on bottom of pools, jacuzzis not all.working. Charged €18 at spa reception, even though hotel receptionist said would be free entry, I challenged this and was told I had to pay. Food was excellent but need more staff to take drinks orders etc. All in all good hotel but very dated.

We are genuinely puzzled by some very harsh negative reviews. Yes, the hotel could do with some TLC but it needs to be compared to its Canarian competitors in the same price range. And there we find it good value. We again found it clean enough, bedding and towels changed regularly and with plenty to eat, Large rooms with private balconies nearly all with Sea/Pool views. We had a few maintenance issues, all of which were resolved quickly with the longest taking 48 hours. Food included roast joints, many species of fish, stroganoff, lots of salads, fruit etc. Being mid Atlantic, we would particularly encourage people to try all the varieties of fish even if you have never heard of them. Cost a fortune in UK. Admittedly they are not so good at chips. The staff are friendly and helpful, almost family. Sometimes though they are very busy, there can be 800 guests all wanting breakfast at the same time. They cater to guests from all over Europe so not all the staff are English fluent. Pick quieter times and double check they do understand your English. We tend to use a lot of cliches, idioms and sometimes say “can you” when we mean “will you”. Noise pretty much goes by 11.30pm although the Ents team will get louder as the older winter crowd are replaced by the summer families. Yes, the Spa needs some work but closing it would be a big impact on the guests for that month. Unlike mainland hotels, this hotel is nearly full all year round. And a shout out to Ellis

Large but dated hotel, but that’s reflected in the pricing. The staff are all friendly , especially the entertainment team. The pool area is beautiful! Lots of space and towels are available daily. Food was ok, the all inclusive catered for all tastes. The drinks were also good. It’s a 4 Euro taxi ride to restaurants/ bars if you fancy a change.