Hotel Terme Alexander

Sea view room very nice. Large clean. Nice bathroom with shower, but the shower needed a bit updating. We stayed half board. Breakfast buffet style. Dinner a bit disappointing, we had to sit on the same table each night, food very poor , when reading menu you thought it was a good choice but meal small portions and not good. Deserts the same every evening and very basic. Staff not that friendly and seemed they didn’t have a lot of time for the English!! Be careful if you book a sea room as twice when we were there they had music ( very much catered for the elderly) was loud in the room and had as we had to be up at 4am on departure date. Cleaners were amazing, very clean room every day. The swimming pool was absolutely disgusting. Needs rebuilding or at least re grouting, lots of black stains on the floor of the pool and all around the sides. Hotel right on beach , lovely fish restaurant on beach. Short walk through the garden to Main Street with lots of shops and restaurants. We went end of Season September early October and the mosquitoes ******, got bitten so much.

Great food, amazing waiter, shame the reception staff and manager weren’t so accommodating. We booked half board and we’re advised on arrival that men were only allowed in the restaurant with long trousers on (do they not realise this is the 21st century!) - my husband hadn’t brought any (bearing in mind the 30 degree forecast). The way the reception staff spoke to us was appalling, followed up by the manager ‘telling off’ the waiter in the middle of restaurant was embarrassing for him as well as us. I don’t know what hotels these days can afford to loose customers spending money on drinks because they think someone wearing smart shorts in a restaurant is ‘unacceptable’. This place needs needs to sort out its customer service, which is a shame because the waiters and the food are good

The hotel is nice. The staff at the front desk was wonderful. The staff serving breakfast could be more friendly and smiling. Overall a nice experience.

The service and the food were excellent Very Italian. Friendly staff. The spa was great. Had a very enjoyable time there. The only criticism the room was good but would class it more 3* than 4*had everything in it but furniture a bit dated but would recommend this hotel

Lovely hotel in a fabulous location, sea view and a very short walk to the main shopping streets, bus station and the harbour. The staff were all very friendly and the rooms were comfortable. I did not use the pools or spa facilities, so I am unable to comment. The outside pool looked good, but it was too cold to use during the week I was there, as the pool was not heated. My only minor issue was with the food; there was no vegetarian main course, but I was told I could use the buffet, which is laid on every evening. However, the buffet was also not labelled, it was difficult to work out which dishes had no meat/fish in them, even better if the information could also be provided for the cheese used in the dishes. There is possibly not too much demand for vegetarian food as it seems to be catering for the more mature market but there were also some italian families with children. Overall, I very much enjoyed my stay, and I am sure if I had asked for another vegetarian option, it would have been prepared for me. As it was, there was enough food on the buffet, and there was always one starter, which appeared to be suitable and also a choice of 3 desserts. Just for clarification, allergy information was provided on the menus. Also, one of us chose the fruit option for dessert, but despite asking, only honey dew melon was served every evening.

Excellent location and the room was very clean. The hotel itself is looking dated but overall I would recommend it for a stay.