Hotels in Ipoh

"Negatives/Shortcomings: - Gym could use more equipment. There are still some spaces for one or two machines - One of the workers (i suppose) approached me while i was sitting at the foyer alone on the business/hall/gym floor, asked me with a condescending tone ”abg dok sni ke?”, i politely replied, ”ye tingkat 8”. Probably my appearance or someone from the camera room who thought a homeless guy might be loitering in their space & decided to send someone to confront me & treat me as i'm some kind of outsider. I DON'T APPRECIATE THAT! For all the hotel staff, this message is for you, don't quickly assume some disheveled looking guy standing or sitting around your hotel as someone who's trying to shelter themselves from homelessness. Be polite either addressing your guess or an outsider. Politeness goes a long way. Didn't they teach you in training? Or you might be a drop out for hire yourself? - Parking structure is a bit old & could be intimidating to some because of its narrow & spiral ascent. That said, everything about the hotel was superb & terrific. The staffs (excluding just one), the check in process, the room, cleanliness, the great location (directly connected to a mall) was all wonderful. Will i come again? Most probably"

"Comfortable and modern stay right in the heart of the city. The rooms are clean, spacious, and well-equipped, making it ideal for both business and leisure trips. What truly stood out was the excellent service , especially from front desk staff Kai Jun, who was exceptionally friendly, attentive, and professional throughout the stay. His warm hospitality made the check-in experience smooth and welcoming. Overall, a pleasant stay with great service and a touch of genuine care."

"Improvement needed: The main entrance location is not convenient for elderly guests or people with accessibility challenges. A big no for the parking system, which operates strictly on a first-come, first-served basis. I spoke with the receptionist — a young Indian gentleman — and explained that my mother uses a wheelchair. I asked if he could help reserve a basement parking spot for easier access. He refused and made no effort to find an alternative solution or show any empathy. His attitude was dismissive and unprofessional, which reflects very poor customer service. Since this is part of the hospitality industry, front desk staff should be well trained in customer service and communication. Unfortunately, he seemed untrained and unaware of how to handle guests with special needs. The good/positive thing: 1. The hotel lobby and several floors have been renovated. A water dispenser is available, and there’s a 7-Eleven store conveniently located on the ground floor. 2. The driver and security guards provided outstanding service. When they noticed my mother struggling to get into the shuttle van, they showed genuine care and empathy. They immediately coordinated to reserve a basement parking spot for us. The arrangement was ad hoc but handled quickly and thoughtfully. Their warm-hearted support truly touched my family and me. The hotel owner is lucky to have such kind and compassionate staff members — they made a lasting positive impression despite the earlier unpleasant experience."

"Good location, 10 min to attractions in the old town for example concubine line. Beds were very comfy and the room clean, the breakfast was very good! Different fruits and vegetable, local and western dishes. The room was little bit small and the water in the shower could be hoter. But in general a very good value for the money, we liked it!"

"A newly refurbished Hotel. 5 minutes driving distance to town like Lou wong chicken rice or 7 min to Ipoh parade. Everything look nice and the rooms are big. We booked a deluxe room. Breakfast spread was acceptable 6/10. Parking will be a bit challenging during weekend or Ph when you come back to the hotel at night. The pool is outdoor but it’s really too small. Unless you just need a deep. Will stay again on my next visit"

"Everything was nice, accept one thing, the toilet tap is leaking, hope can fix it immediately. Easy check in process and it was a nice stay. There is no access from parking to accommodations. 😬😬😬, or did I the one who dont see the access or any stair thar link to the building? 🤔🤔 Overall I love stay here. Will book again if I comeback to Ipoh next time. 😍😍😍"

"Good value for money. I stayed there for 2 nights. However, on the first night, I could hear noises from outside my room. Perhaps the walls are rather thin, and poor sound proofing."

"Good location: near Parade Can watch movies. Hotel is tired and aged but clean and neat. Went to the gym at the Basement. Basic facilities. But the best eateries about 15 minutes walk away. Don't have free airport transfer. Overall, satisfied with the stay."

"M Boutique Hotel was a great choice for our overnight stay before heading to Cameron Highlands from Singapore. Conveniently located near the airport and bus terminal, our trip was seamless. The hotel's cleanliness, friendly staff, and comfortable stay made it an excellent base. We appreciated the luggage storage service, which allowed us to explore the town without worrying about our bags. Plus, there are nearby restaurants just beside the hotel, making it easy to grab a bite to eat."

"I had a wonderful stay at M Roof Hotel in Ipoh. The room was very clean, modern, and comfortable. The staff were polite and helpful, making check-in and check-out smooth. The location is great — easy to get to Ipoh’s famous food spots and attractions, but still quiet and peaceful. I also enjoyed the hotel facilities and the overall design, which felt fresh and stylish. Definitely good value for money."