Macdonald Pittodrie House

We visited last Saturday (07 December) for afternoon tea, very disappointing. The drawing room was freezing, the only heat was from the 'blazing' log fire which when we arrived was barely lit with two logs. One of our party kept the fire stoked all afternoon as no member of staff looked at it. The coffee was cold and the tea luke warm, we did get more when we asked for it to be replaced but throughout the whole afternoon nobody asked if we were enjoying it, would we like more tea or even a drink. Whilst we understand costs are high for heating and its difficult to get staff but that is no excuse for a group like MacDonald It's a beautiful setting and such a pity that none of us will go back.

A beautiful hotel, in stunning grounds. Food was lovely. Lovely breakfast cooked to order with a good selection. Staff were so nice and helpful, nothing was too much trouble especially the barman. Would definitely stay here again when I come back to visit family in the area.

I recently attended a wedding at Pittodrie, and while the ballroom was beautifully decorated and the grounds were truly stunning, the rest of the experience fell short of expectations. The rooms and the hotel itself are in dire need of refurbishment, with a noticeably dated appearance and evident signs of wear, including cracks in the ceiling. It's clear that the venue hasn't seen significant updates in years, leaving much of the property looking tired and neglected. The service outside of the wedding event was disappointingly slow, likely due to understaffing, which made it difficult for them to accommodate both wedding guests and regular hotel guests simultaneously. The double rooms, unfortunately, are quite small, no larger than a standard bedroom, which felt inadequate given the £150+ per night rate. For this price, I expected more spacious and modern accommodations. In comparison, nearby options like the recently refurbished Premier Inn, just 20 miles away, offer rooms as low as £60 per night. Given the current state of the rooms at Pittodrie, I would much rather pay a similar price at a venue that meets contemporary standards. If the rooms at Pittodrie were brought up to 21st-century expectations, it might justify the higher rates.

The hotel is an oasis of peacefulness and the staff are so accommodating, we booked to get a breathier from the busyness of working and the hotel ticked all the boxes, we had a lovely room and both evenings sat in the garden with a beer, the place is near to Inverurie but sits out in lovely surroundings in the countryside.

Booked afternoon tea for 4 people. We were with friends from Halifax Nova Scotia. Received a warm welcome on arrival. The afternoon tea comprising of a selection of savories’ Scones and multiple desserts. The quality of the food was excellent and the service was also excellent. Our Canadian friends were very impressed with hotel and magnificent grounds. Many thanks to all of the staff for an excellent afternoon.

Very very poor, service was poor and prices were an absolute rip off. Extremely embarrassed with the service when took friends out for supposedly a nice meal but ended up as a complete disaster. There was no atmosphere within hotel and the hotel was cold. Staff certainly didn’t look happy or just didn’t want to be there. I will certainly not be returning to hotel if that’s the standard I receive. We were supposed to staying with you for a week next month with friends who are coming up to see us. But with the experience we had recently we have decided not to book with yourselves as we were considerably let down. We have decided to book somewhere else in order to receive better service and reasonable prices for drinks and happy staff.