Nova Inn Inuvik

Staff were wonderful and very helpful. Rooms were dusty and bathtubs were stained. The dining room area looked like it was under construction. There was no water for one entire morning.

The hotel was closed temporarily for a maintenance issue. We were unable to check in.

This place is awful in every way. It still allows smoking in some rooms and the entire hotel reeks of it. The entire place is filthy. I had read the reviews from previous posters (most from earlier than 2023) and it didn’t seem too terrible so I booked a room for two nights in August, 2024. After driving the Dempster all day we arrived at Nova only to be told by the front desk clerk that “online bookings don’t show up in our system” and that they were completely booked. The front desk clerk had no idea how to work their reservation system and could barely speak or understand English. The gentlemen who came in behind me was told the same thing as he had also booked online. Imagine travelling from miles and miles away only to be told that a reservation that you had a confirmation number for didn’t exist and you were now without a place to stay. Luckily we were able to secure the last hotel room at the Mackenzie hotel. THEIR staff were amazing and happy to help us. Definitely stay at the Mackenzie. It’s the only place worth staying at in Inuvik!

This rooms were okay but the building itself left a lot to be desired. No clean towels in room even after asking for them. Breakfast was pretty abysmal. Whoever owns this place needs to do better. Blown out light bulbs in the hallways, door handles missing from doors. Crazy. Won’t stay again.

Needs new management Room looked like it was a nice room at one time but run down and so maintenance has been done in some time. Breakfast bar was horrible, why even have one if you aren’t going to maintain it and serve warm condensed milk.

An average hotel that could do with some updating and upgrading. Would think it has not been done since it was built