In the heart of Nakhon Phanom, VELA Dhi Nakhon Phanom is within a 5-minute drive of Naga Monument and Nakhon Phanom Walking Street. This hotel is 2.3 mi (3.8 km) from Tourism Authority of Thailand Nakhon Phanom Office and 2.5 mi (4 km) from Chom Khong Park.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator.
Make yourself at home in one of the 146 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles.
"Overall, this is a nice hotel with quite tasteful decor, almost on par with some chic hotels in Bangkok. Its location is excellent, right by the Mekong River, offering superb, close-up views. There's a modestly sized swimming pool, perfect for kids to enjoy, and adults can borrow bicycles for a leisurely ride along the riverbank.
Rooms are on the smaller side, but didn't feel cramped. The in-room facilities were generally good, and a major plus was the excellent hot water pressure.
However, our main dissatisfaction was the incredibly slow check-in process; we waited for nearly an hour. This was particularly hard on the elderly person in our group. We had aimed to check in right at 2 PM to get some rest, but instead had to endure an hour-long wait. Although we understood it was a holiday period, we believe better pre-planning could have significantly improved the situation.
A charming activity offered by the hotel is the morning alms-giving ceremony. We thought this was a nice touch and wanted to participate. The hotel provides alms sets for 199 baht each, which mostly consist of fresh food items. But we preferred to offer alms with items we had brought, like household medicines, which the hotel staff didn't mind. However, during the actual alms offering, we felt a bit like second-class citizens, as guests who hadn't pre-booked the hotel's alms sets had to stand awkwardly behind those who had. Thankfully, a hotel manager later noticed and had staff bring us an extra table and a water-pouring vessel.
In summary, the hotel excels in its views and facilities. However, to significantly enhance the guest experience, particularly during holiday periods, better management systems would be beneficial."