Hotels in Interlaken with Swimming Pools

Usually when you think of the term ”tourist trap” you think of a restaurant or an excursion of some sort. In this case, it's a hotel. This hotel is well-situated in the heart of Interlaken (the city of which is in itself a tourist trap but that's a different review). It also has a nice name and a regal exterior. It unsurprisingly seems to attract a lot of guests (myself included) as a result. I certainly regret staying here. I spent three nights here with my wife amidst a warm week in the area. Some of the highlights: - unbelievably old rooms with old, smelly carpets and dirty, peeling wallpaper - no air conditioning, simply a cheap plastic fan stocked in the closet of every room - very shoddy cleaning service in which clothes are left lying on the floor, coffee pods are not replenished...really not much is done aside from making the bed - very condescending front desk staff, namely one gentleman in particular who was unfortunately not wearing a name tag - kind and hard working breakfast staff at the restaurant which is unfortunately quite understaffed It was strange that in just three days at the hotel we noticed a very large number of visibly dissatisfied guests. All in all I recommend not staying here.

📍The hotel is a 15-minute walk from the Interlaken OST station, which is quite convenient and suitable for friends who travel on foot. 🏨The hotel has a history of more than 100 years, and it is considered a hotel with a lot of heritage. When you arrive at the door, the waiter will help you with your luggage and deliver it to your room. The front desk is also very patient when checking in, helping you introduce the hotel facilities and taking you to the room in person. The room is very nice and super big. Although the hotel has a long history, it is not dilapidated, very comfortable and modern. The experience is very good! 😃 If you plan to experience paragliding🪂, the lawn at the entrance of the hotel ”the big lawn in Figure 2” is the landing point of the paraglider, so you can go back to the hotel to rest after getting down from the sky and crossing the road, which is invincible and convenient!

Interlaken is a beautiful, quaint little town and the Stella hotel is in a great location close to the Interlaken West train station and near the landing field for paragliding, both of which were great for us. Our room had a stunning view of the mountains! The breakfast was so good with fresh croissants and fruit and a self serve omelette station and espresso machine as well as bacon, sausage and scrambled eggs. The breakfast room is lovely and Jean, the food manager on most days we were there, is a gem. So attentive and sweet. Astrid at the front desk was helpful too. My husband used the small workout area and pool which has glass all around with a lovely view. Our main disappointments were with our room. Though spacious, it was very dated with exposed metal rods supporting shelving and random furniture and an old lamp in the seating area…Not like the website photos. The biggest functional issue is there is no AC. Because it was unseasonably warm for October, we had to leave the glass doors open and could hear all the street noise early in the morning when we were trying to sleep. We requested a fan for white noise (thank you, Astrid) and that helped some. I can’t imagine staying there when it’s warmer. With that said, we were not in our room except to sleep so we still enjoyed all the positives of the food, location and helpful staff.

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The ”double bed” in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

Interlaken Ost Station and walk about 5 minutes~ Great location! The breakfast area is so cozy~ The outdoor terrace is also good! It was an old hotel, but there was no inconvenience in staying. There was no air conditioner in the hot summer, but I was able to get along well because there was a fan in the room.

Das Gartenzimmer war eigentlich gut. Die Begrüssung des Inhabers besserwisserisch und eher kein warmes Willkommen. Die Frühstückszeiten sind zwischen 7.30 und 9.30, was absolut ein zu kleines Zeitfenster ist. Wir wollten früher los und baten am Abend vorher um ein Frühstückspaket. Die Antwort war: Das zahlt mir niemand, jemanden früher aufzubieten... Kleiner Tipp am Rande von Gästen, die das Frühstück bezahlt haben: Man kann sehr wohl eine Alternative bieten. Ein Angebot in Form von Zwieback und dem von ihm ohnehin abgepackten Käse, dann vielleicht einen Orangensaft und das Problem wäre gelöst. Auch könnte man vielleicht einen kleinen Zustupf (z.B. Fr. 10 für einen externen Kaffee) anbieten. Das alles könnte man, wenn man ein klein wenig gastfreundlich sein möchte. Einmal und sicher kein zweites Mal in diesem Hotel.

The location is very convenient. Between the West Railway Station and the East Railway Station, walking to both stations is within 10 minutes, and the bus stop is opposite. The casino is next to it, the watch shop is next to it, the big grass is opposite, zero distance. Hotel facilities are also very complete, like one.