Essential by Dorint Interlaken

The room is clean and tidy. We love the design of the room. Can see mountain from the balcony.

Nice services, front desk staff are helpful. Hotel is next to the train platform. Overall, appreciate.

Location wise, nothing much to critique as it’s situated right beside the train station. You can’t get anything more convenient than this. We like the modern design of the room, generally. The only negative point we experienced was the smell. There was a smell (smells like pee) inside the room but surprisingly not the toilet. Toilet actually smells better than the room. Ventilation was poorly managed, I guess. And the staff said there’s nothing they could do about it and to my biggest surprise, the hotel does not have an air freshener at all! Contrary to those reviews saying how good the breakfast is, I find it quite disappointing. Food selection is so limited and the quality wasn’t better or even on par with the typical hotel breakfast standard. Here I would like to commend on a particular staff named Iulia (not sure if I spell it correctly). She is nice, friendly and accommodating. I would like to thank her for her hospitality. Overall, I would probably come back to stay again at Essential for its perfect location.

Super great location which just located right at the Interlaken station. And opposite there’s a kiosk/supermarket. Room is a bit small and aware to bring your own slippers and brush or vanity if needed, there’s nothing provided by the hotel, not even refill the bottles of water even you stayed for consecutive nights, the staff mentioned it will only provide once when you check-in.

the best among the best, will book again if i come back.. love everythinggggg

Hotel is very new and clean. Hotel is right beside Interlaken Station, simply at doorstep. Many restaurant and supermarkets. ****** and Harder Kulm nearby. Excellent service at the F&B. Breakfast is excellent, service also excellent. Not to forget our friendly and helpful staff, Mr Khalid, you’re awesome!