The Guesthouse by the Hey Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Interlaken

The Guesthouse by the Hey Hotel

7 Höheweg, Interlaken, Canton of Berne 3800, Switzerland
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We Price Match
hotel overview picture
Last booked 5 hrs ago
Highlights
Pets welcome
Ideal location
Lots to do
Amenities
Private parking
Luggage Storage
Restaurant
Bar
Hiking
24-Hour Front Desk
Express Check-In and Check-Out
Front Desk Safe
All Amenities
Property Description
With a stay at The Guesthouse by the Hey Hotel, you'll be centrally located in Interlaken, a 2-minute drive from Mystery Rooms and 6 minutes from Lake Brienz. This hotel is 17.6 mi (28.3 km) from First Station and 20.2 mi (32.4 km) from Eiger.
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8.1/10
Very Good
Walking distance from train station.
All 57 Reviews
Surroundings
Airport: Bern Airport
(51.1 km)
Train: Interlaken-West
(430m)
Train: Interlaken Ost
(1.3 km)
Landmarks: Kunsthaus Interlaken
(190m)
Landmarks: Skywings Paragliding Interlaken
(260m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Double Room
8

Superior Double Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Private toilet
Shampoo
Soap
Room Details
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Family Room
9

Family Room

4 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Private toilet
Shampoo
Soap
Room Details
Check Availability
Standard Double Room
6

Standard Double Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Private toilet
Shampoo
Soap
Room Details
Check Availability

Guest Reviews

8.1/10
Very Good
57 reviews
Verified Reviews
  • Cleanliness8.1
  • Amenities7.6
  • Location8.6
  • Service8.3
Average for similar properties in Interlaken
Most Mentioned
T‍i‍t‍i‍p‍o‍n‍g
April 13, 2025
Walking distance from train station.
B‍e‍a‍t‍r‍i‍c‍e
May 26, 2025
Great value for money for the price we paid for it. It's clearly stated on the booking that this room has no aircon; this is true and while there is a fan in the lower room there isn't one in the upper room. We went in May when the weather was cool so we were perfectly fine with just opening the window, but this may be a different story in the summer. Had to go to the front desk because the cleaning service didn't give us any toilet paper; while the front desk was prompt in responding it could have led to an awkward situation if someone had used the bathroom without checking first.
P‍e‍a‍c‍h‍ ‍M‍a‍n‍a‍c‍h‍a‍r‍o‍e‍n‍s‍a‍k
May 18, 2025
We stayed at the guesthouse by Hey hotel.  The elevator is old and bedsheets are of lower quality.   There is no room service for the guesthouse.
C‍H‍E‍U‍K‍ ‍Y‍I‍U‍ ‍G‍L‍A‍D‍Y‍S
May 3, 2025
The hotel provided an exceptional experience thanks to its outstanding service and comprehensive facilities, ensuring guests had everything they needed for a comfortable and enjoyable stay.
M‍i‍❤‍️‍l‍i‍f‍e
May 23, 2025
The hotel offers a strategic location and clean rooms, with friendly front desk staff!
X‍i‍a‍o‍m‍i‍n‍g
April 4, 2025
The hotel is in a great location, convenient for going to attractions, close for shopping and quiet. The service is warm and thoughtful, and the price is reasonable. Very satisfied.
S‍o‍p‍h‍i‍e‍T
September 3, 2024
Decent for the price and location. Accessible via bus from main Interlaken Ost station, and walkable to West. Not a luxurious place, but comfortable enough for a short stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2024
Here is the worst hotel in my whole trip. In trip, wifi is checked but in reality its doesn't work. And its not just only us , they are a lot of guests complain this problem!!! Reception cant do anything, he said its because of the iPhone problem. It should be fine if we can use our own 5G BUT in this hotel the network (swisscom) doesn't work as well !! If anyone think of staying here, i strongly recommend not to stay in this hotel !!!!
n‍u‍r‍i‍n‍q‍i‍s‍t‍i‍n‍a‍n‍q
July 27, 2024
we went during the peak summer period and the hotel was at full occupancy. despite that, the team was always ready to render assistance and answer any questions. rooms were smaller than we'd like but the cleanliness made up for it.

Services & Amenities

Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, CHF 15.00 (approx. NZD 30.58) Daily. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 16 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1800
  • Number of Rooms: 200
With a stay at The Guesthouse by the Hey Hotel, you'll be centrally located in Interlaken, a 2-minute drive from Mystery Rooms and 6 minutes from Lake Brienz. This hotel is 17.6 mi (28.3 km) from First Station and 20.2 mi (32.4 km) from Eiger.

Make use of convenient amenities such as complimentary wireless internet access, ski storage, and tour/ticket assistance.

At The Guesthouse by the Hey Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.

Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include safes and electric kettles, as well as phones with free local calls.

Frequently Asked Questions

What are the check-in and check-out times at The Guesthouse by the Hey Hotel?

The check-in time at The Guesthouse by the Hey Hotel is 15:00-24:00 and the check-out time is 11:00.

Does The Guesthouse by the Hey Hotel have a swimming pool?

No, The Guesthouse by the Hey Hotel doesn't have a pool.

Are pets allowed at The Guesthouse by the Hey Hotel?

Yes, The Guesthouse by the Hey Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.

Does The Guesthouse by the Hey Hotel provide breakfast?

No, The Guesthouse by the Hey Hotel doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

Prices at The Guesthouse by the Hey Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Guesthouse by the Hey Hotel?

Bern Airport is the closest airport to The Guesthouse by the Hey Hotel, and it is about 42 mins from hotel by car (51.1 km).

What is the cancellation policy for The Guesthouse by the Hey Hotel?

The cancellation policy for The Guesthouse by the Hey Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportBern Airport
Distance to Airport51.13KM
Nearest Train StationInterlaken-West
Distance to Train Station0.43KM
Average Price FromNZD675
Hotel Star Rating3