Innsbruck Hotels with Swimming Pools

We booked a Panorama Deluxe room for 3 nights, checking in on Sept. 20th. The property is centrally located along the train station and features a parking directly connected by elevator. The “piece de resistance” of this tall building is clearly its stunning view on the town and surrounding mountains. We were lodged in room 1104 on the 11.th floor which is the top floor featuring rooms, as the 12th accommodates the lounge/restaurant where breakfast is also served. Curiously, the hotel doesn’t have a lobby in a traditional sense: the concierge & cashier counter can be found in a small separate office on the basement and the elevators to the rooms are located in a small hall, across a glass door, which opens directly on Brunecker Street. Access security to the floors being managed by room key-card, you can enter/exit the property and the parking with no contact to any staff at all. Our room was a corner one, rather large, beautifully architected and nicely furnished in a contemporary metropolitan style. From virtually any point of the room (bathroom included) it was possible to spot some additional detail of the stunning panorama. The room was comfortable and quiet (in spite of the near busy train station), breakfast was good and we definitively had a very good time here in Innsbruck.

The Alphotel Innsbruck is probably the worst hotel we've ever stayed at! But we had no choice since we were on a tour package and this was the hotel that Gate1 chose for our itinerary. We weren't the only tour members who did not have a good stay at this hotel. Our tour group had a long day and we were scheduled to arrive late so we were all pretty tired when we arrived. Unfortunately the room we were assigned to didn't even look or feel exceptionally clean and I'm surprised I didn't take photos of the room! Comparing posted photos of the rooms on TA our room looked much older and didn't even have a real chair, but only one of those small round ottomans. And that ottoman was dirty and stained, so we didn't want to sit on that! The bedspread had that ”ick” factor, so we removed it but at least the sheets were clean. Carpet looked grungy so we made sure to wear our slippers and not walk barefoot on it. Regret not taking pictures of the room now. We've stayed at hotels with older or ”tired” decor but they were at least neat and clean, but not at this hotel! Now the ”fun” part was our bathroom door. I was getting ready to take a shower and went into the bathroom, but wanted to use my own soap and toiletries, so I went out of the bathroom and my husband (who was standing in front of the bathroom, looking at the closet or something right across from the bathroom) shut the opaque glass bathroom door. I went back to the bathroom and tried to open the door and it was locked! It was one of those simple privacy type locks where there's usually a pinhole that you can usually press and it'll pop open. Unfortunately, there was no pinhole but a screw so I tried twisting the screw but the door remained locked. Husband tried but it kept turning and he didn't have any tools so he called the front desk and they sent the maintenance guy up. The maintenance guy looked at the door and tried twisting the screw with the same results and said he needed to go get his tools. He returned with his small toolbox and tried several screwdrivers, with no luck. Then he tried using a small drill to remove the screw and still couldn't get the door unlocked. Meanwhile, we were sitting on the bed and watching tv since there was nothing else we could do. I texted our friends who were also traveling in the tour group and assigned to the room right next door to let them know what was happening. And to apologize to them for the loud racket, as the maintenance guy went and got his large power drill and was basically removing the entire door knob and panel. So the guy had to destroy the whole door knob panel because the door lock screw or nut inside the panel was probably stripped and couldn't unlock or open the door; so if I was on the other side of the door I would have been stuck in the bathroom! Other hotel guests across the hall were opening their doors to find out what the loud racket and noises and disturbance was. This whole problem took the poor m

Room very basic but generally adequate. Plus points: God location, nice lobby area and staff were friendly. WiFi seemed ok for me. Negatives: far too warm overnight especially with the very heavy duvet which is the only bedding available, had to leave the window open even though it was -9 C outside, this meant it was very noisy. Not enough pillows, 1 very flat pillow makes for an uncomfortable night for people used to more. I kept migrating to the divot in between the two narrow single beds making up the double as the curve in the mattresses was very pronounced. Not the cleanest room. Little sound proofing inside and very noisy from adjacent rooms. Could hear the person above coughing / sneezing / walking around and even zipping their suitcase at 6am!

As soon as I got out of the train station, I saw the Iris Hotel sign, but there was no sign outside the elevator at the hotel entrance. It was the first time I arrived and I couldn't find a seat in the hotel lobby. It took an hour for someone to answer the door when the train arrived at night.

My husband and I stayed 3 nights in a deluxe room with Mountain View’s it was super clean and very spacious. The staff couldn’t do enough for you Jonas at reception was just amazing and so so helpful 👍 We had a few drinks down at the bar and the staff there were always ready to help even though it was a busy weekend with the ski jump competition all the staff were amazing love this hotel. We didn’t have breakfast there but I’m sure it would of been good. The hotel is only like a block or two from the train station so that was another plus and to walk to down town Innsbruck was an easy stroll. Went to the ****** but it wasn’t a winner 😩😩😩 Will definitely stay there again if in Innsbruck 👍

The hotel has an excellent location in Innsbruck. Everything can be easily reached on foot or by public transport. The staff at reception is super friendly, attentive and helpful. However, the breakfast area and the service staff there are critical. On Sunday an hour before the end of the breakfast buffet, yawning emptiness was the order of the day. Not only was the service staff missing, there was also a lack of food. There was no more bread, no toast, only 3 rolls, there were no Danish pastries or croissants. There were no vegetables such as cucumbers, peppers, etc. There was only jam and honey and packaged Nutella. The rest of the jam was empty. Egg dishes and Co were available, but cold. On top of that, the service staff from breakfast was rude and unfriendly. The young ladies were audibly arguing in the open kitchen area and complaining about the guests. Guests' requests for bread, cheese, etc. were only dismissed with ”we don't have it, it's over”. The inappropriately awkward tone of voice and inability to accept negative customer feedback made the atmosphere very uncomfortable. All in all, the breakfast for a 4* hotel, with quite stately room prices, can only be rated as unsatisfactory. The shower in the room also had to be complained about, since the shower head was heavily calcified and almost no water came out. The exchange by the caretaker worked well. Only the hose was too short to be able to use the wall bracket. So you had to shower by hand in the sloping roof. Hotel room #503 was beautiful and reasonably spacious for a deluxe room. With a small balcony (very nice) at the back and with a wonderful view of the Nordkette.

If the dulcet tones of ”YMCA” by the Village People thumping in your room is the thing that sends you off to slumberland, then the Austria Trend Innsbruck is the place for you! We noticed the raging wedding party upon our arrival just before midnight, and asked about the noise. The person at the desk assured us we would not hear it in our room. So off we went to room 411 where the sound was loud enough that I could identify the song (”Footloose”). After complaining at the front desk, and being assured they would instruct the DJ to turn down the volume, a few additional minutes made it clear we would not be able to sleep. In the end, they moved us to room 325 on the other side of the building, where we could only barely hear the ongoing matrimonial bacchanalia. The question is, why weren't we put in that much more silent location from the start? Instead, we were forced to repack our things, trundle down to another floor, and lose (in total) 45 minutes of sleep when we had a very early start the next day. I hope the management will consider guests like us the next time there is a wedding party in their lobby and place them in a room where one is actually able to sleep.