Family-friendly Hotels in Innsbruck

The hotel is in a great location with easy parking and a bus stop in the back.The service in the lobby is very good and you can get detailed tour guides.And most importantly!The view outside the window is pleasant.

The hotel was well located outside the main part of Innsbruck which we liked as they had parking. It would have been great if parking was reserved for guests, but we managed. The bus was just around the corner & very easy to use. The breakfast was yummy & had lots of options. Dinner was also yummy. The service was very good. We would definitely stay here again as it was very neat & clean & just what we wanted.

The lobby is very high-end, but there is no air conditioning, so it's a bit cold at night. The door, decoration and quilt of the room seem to be more than ten years old. The door must be locked from the inside with a key, otherwise it will be pushed open from the outside. We were disturbed by other guests opening the door directly. If you only stay for a day, the location is convenient. But it is very cold in winter.

As soon as I got out of the train station, I saw the Iris Hotel sign, but there was no sign outside the elevator at the hotel entrance. It was the first time I arrived and I couldn't find a seat in the hotel lobby. It took an hour for someone to answer the door when the train arrived at night.

Love this hotel! Extended my stay. The front desk has been nice and informative as I was trying to learn snowboard. And they recommended place for rental of gear just 1 min walk away. Room is spacious and friendly staff! Location is near old town and easily walkable to anywhere.

Generally speaking, a decent w hotel, with very friendly staff that is willing to help. On the negative side, the hotel is literały located on the university campus- which results in a lot of noise especially in the evening. Next door to the hotel is a popular pub where students are parting every day into wee hours. Lots of laud conversations especially after the drinking. My room was facing the pub and even though I was on the 3rd floor , I couldn’t sleep without earplugs. Another thing to know is that a steakhouse is attached to the restaurant - nice place but rather expensive. 12 to 15 min walk to the train station. Numerous bars and pubs in the immediate area, typically crowded in the evening, and people drinking along the side walk that is narrow.

Absolutely outstanding experience all round - the room we got had a beautiful view of the river Inn and the Nordkette, the breakfast was very varied and delicious, and there are two spa areas, one in the basement and one on the top floor.

The hotel has an excellent location in Innsbruck. Everything is very easy to reach on foot or by public transport. The reception staff are super friendly, attentive and helpful. However, the breakfast area and the service staff there are in for criticism. On Sunday, an hour before the end of the breakfast buffet, the place was completely empty. Not only were there no service staff, there were no food items either. There was no bread left, no toast, only 3 rolls, no Danish pastries or croissants. There were no vegetables such as cucumbers, peppers etc. There was only one jam and honey and packaged Nutella. The rest of the jam was gone. Egg dishes and the like were available, but cold. On top of that, the service staff at breakfast were grumpy and unfriendly. The young ladies were audibly arguing in the open kitchen area and cursing the guests. Guests' requests for bread, cheese etc. were dismissed with ”we don't have any, it's sold out”. The inappropriately unpleasant tone and the inability to accept negative feedback from customers made the atmosphere very unpleasant. Overall, the breakfast for a 4* hotel with quite substantial room prices can only be rated as unsatisfactory. The shower in the room also had to be complained about because the shower head was heavily calcified and almost no water came out. The caretaker replaced it well. Only the hose was too short to use the wall bracket. So you had to shower by hand in the sloping roof. Hotel room no. 503 was beautiful and appropriately spacious for a deluxe room. With a small balcony (very nice) at the back and a wonderful view of the Nordkette.