Hotels Near Baggersee Rossau in Innsbruck

The hotel is beautiful, in a very good position, central but quiet with a public parking going directly to the hall and the rooms are super clean, the breakfast is good and with a lot of choice...so why only 3/5? Because the staff at the reception is completely useless and the wellness area had very restricted hours (from 5 to 9 p. m. only), they wrote due to the cost of energy, but if this is the reason, why the heating in the rooms was always so high? We had to turn it off and open the window during the day to breath, it should have been around 24-25 °C. If they kept it lower they could open the wellness area for more time, especially because there were a lot of people (60 rooms most or them booked) and it was difficult to use a 8 people jacuzzi and around 20 deck chairs if everybody go there at the same time. The problem with the reception staff totally useless happend twice: in the wellness area you shouldn't drink or eat (it's logical but I asked to be sure), I said there was a group of teenagers with beers and bottles in general (glass) but nobody came to check and say somehing: bringing glass near a swimming pool could be very dangerous if a bottle fall, but nobody cared. The other episode was with the restaurant: we asked at the reception for a reservation in any night of our stay (5 nights), but they say to ask directly to the restaurant without caring at all at our request. At the restaurant they were very rude and said they were fully booked any day any time without even checking, fortunately just around the corner there was another very good one and we went there twice, but usually if in the hotel there is a restaurant, the staff is much more helpful and there is always the possibility to try it if you are a guest of the hotel.

La posizione è indubbiamente molto comoda al centro della città, si può parcheggiare a pagamento sulle strisce blu della zona oppure nel parcheggio sotterraneo del supermercato adiacente. La hall è grande e ci sono delle poltrone ed un TV a disposizione in attesa delle camere. Eravamo un gruppo di persone che avevano prenotato stanze singole, doppie e famigliari, concordando i prezzi prima del nostro arrivo, quindi capisco che fare le registrazioni per tutti coloro che sono arrivati quasi insieme il sabato mattina (qualcuno era arrivato il giorno prima) può essere farraginoso, però erano in due addetti alla Reception e non si andava avanti. Finalmente ci siamo fatti dare tutti il modulo da compilare e mentre andavano avanti con le singole registrazioni li abbiamo riconsegnati in pochi minuti. Le stanze per molti di noi non erano pronte (corretto, visto che devono essere a disposizione dalle ore 14,00) quindi abbiamo chiesto di lasciare i bagagli e siamo andati a pranzo e lì è partita un’altra vicenda surreale. Invece di prendere i talloncini per tutti i bagagli (circa una quindicina) ce li hanno consegnati uno alla volta dopo che, ancora uno alla volta, li hanno portati in una stanza off limits per noi. Una perdita di tempo infinita. Tutto con la massima gentilezza ed educazione. Parliamo delle stanze. Sono belle, luminose e grandi (poi su questo ne riparliamo), e grazie agli infissi di ultima generazione sono anche silenziose. Un fatto importante perché lì davanti il traffico è notevole la sera. La pulizia è esemplare, anche se la mattina della domenica, verso le 9, quando siamo usciti dalle stanze le signore delle pulizie avevano messo a terra davanti alle stanze che venivano lasciate uno strofinaccio a significare, immagino, che erano quelle dove cambiare tutta la biancheria. Insomma, non è bella da vedere questa distesa di strofinacci in un hotel a 4 stelle che vorrebbe essere elegante, sembra più la Pensione Mariuccia a Rimini. La colazione è abbondante per il salato, un po’ più ridotta per il dolce, ma davvero non manca nulla. Non capisco però come sia possibile che i filoni di pane siano a disposizione dei clienti senza l’avvertenza di usare un panno o dei guanti per prenderli e tagliare ognuno le fette: decisamente antigienico (poi siamo appena usciti dal Covid…). Però tutto quanto sopra è in effetti solo un suggerimento per migliorare un livello di servizio alto, ma con qualche sbavatura. La cosa davvero grave e che proprio non mi è piaciuta è stato il check-out che, prima che essere estremamente lento (un solo addetto inizialmente nonostante la lunga fila di clienti che se ne andavano dopo la colazione) è stato fatto applicando un prezzo superiore a quello concordato al momento della prenotazione. Alle mie rimostranze l’addetto si è giustificato affermando che la stanza che mi avevano assegnato era più grande della standard, ma io non l’avevo mai chiesta! È accaduto anche ad altre persone del nostro gruppo ed abbiamo chiesto di parlare

We were a night guest in this hotel. stage 12 is located in the centre of the city. At the reception we were very friendly. The room was cozy, modernly furnished, clean and very quiet. There was something for breakfast. I am particularly pleased about a large selection of fruits. When we come back to Innsbruck, we will be nighting back in the hotel, especially because of its location and friendliness. In the place, a nice thank you for the upgrade. The room with views on the mountains was impressive.

Very good value in the center of Innsbruck. We were very happy with our experience. The hotel was just steps away from the Christmas market. Easily accessible by public transport and by foot from...anywhere in town. We had dinner in the restaurant and had an excellent meal. The breakfast was outstanding. Very friendly and accomodating staff.

The location of this hotel is pretty good. You walk from the historical center of Innsbruck towards the bridge, you cross it and then go up a little bit. It’s at most 10 minutes by foot. The hotel seems small but nice. There is an issue with the parking though. It’s on the sides of the building and very limited. We warned the staff that we will arrive two hours earlier the check in and they said it was fine, however on that day the front desk person didn’t want to allow us to park (later she did after we mentioned the emails). We were also not given the room even though it was ready (we know because they okayed to leave our luggage there). I understand the rules but I worked in the hospitality business for many years and traveled a lot and it’s a common practice to give the guests their room a bit earlier if it’s ready. Except this not most pleasant check in, our stay was fine. The room was tiny but clean. The breakfast was simple but nice. We thought it was a good value. If you need a budget stay, you can consider this place.

Breakfast is very ordinary European hotel breakfast. The environment and service of the hotel is really good: the heated indoor swimming pool, the great outdoor leisure equipment and the superb views. Highly recommended!

We spent one night in this hotel during a roadtrip. The hotel is magnificent and completely quiet. The rooms are very spacious, with a pretty terrace and very comfortable bedding. The only downside is the lack of air conditioning but this seems to be the case in many hotels in the mountains. It was very hot during our stay and the night was not very relaxing... There is a large spa accessible free of charge as well as a swimming pool and it is very pleasant to relax there. The breakfast was simply extraordinary: a wide variety of fresh and refined products. The restaurant was unfortunately closed the evening we were there and this was a problem for us as we were on a motorbike and no restaurant was within reasonable walking distance. That’s when Monique, the receptionist, naturally offered us to take her car so we could go eat! We couldn’t believe such kindness! We didn't dare leave for an entire evening in his car and so borrowed it to get takeaway pizzas not far from the hotel. She then brought us the necessary cutlery and a bottle of wine. We were truly touched by such kindness and I would like to take advantage of this comment to thank her again!

We stayed in the hotel for 2 days and the restaurant convinced us to spend a night extra. The hotel itself is very nice with glass and wood, really ”authentic”. The comfortable room with wood and a very sympathetic disguised style. The big weak point is the bathroom, which in turn the deep side becomes deteriorating. The hotel was very clean and the toilets are very low and the shower is very close ... but it's done well..Conclusion: Hotel that looks out of time, hot staff and family atmosphere, really very pleasant restaurant with very good and exquisite Austrian dishes, even with a baby

My family has been spending the winter vacation in this hotel for almost 10 years, indicating our great satisfaction. The best part of this hotel is the staff, who are excellent, professional, friendly, and always ready to meet guests' needs. They are the soul of this hotel. A big shoutout to Kostya, Nastya, Slavica, Manfred, and others. The hotel is constantly invested in and renovated. A few years ago, the wellness center was renewed and expanded, which is excellent. All bars and the restaurant have been renovated, and we really like the new ambiance. The rooms in the Residence part of the hotel, where our rooms are located, are spacious, beautiful, and comfortable with plenty of storage space. However, they need a bit of renovation, such as new mattresses, radiators, shower faucets. These are minor issues that wouldn't prevent us from coming back. The hotel's hygiene is at an admirable level; everything is clean and tidy, and the whole hotel smells good. The cuisine is excellent; this year, desserts impressed us, and we send greetings to the new dessert chef (who works in the hotel for a long time and finally got the place he deserves). One observation is that in previous years, there was often a buffet-style dinner or snacks and desserts, but this year it only happened once a week. Also, the afternoon snack, discontinued since last year, is missed by us and other guests as far as we've noticed. We are aware of the economic challenges in Europe in recent years and hope the hotel will reintroduce these services when the opportunity arises. The hotel's location is also good; a short walk and you're in the village center. In conclusion, Seefeld is a charming village with not many ski slopes for advanced skiers, but several large ski resorts nearby for those seeking more adrenaline. The slopes in Seefeld are sufficient for us. My daughter likes to say that Hotel Alpenpark and Seefeld are like scenes from Christmas movies, and being there feels like entering a Christmas film—absolutely beautiful.