Guest User
April 2, 2024
the accommodation provided by the hotel was far below expectations. I had booked a room for three people and was anticipating either three separate beds or a double bed with an additional single bed. However, upon arrival, i was allocated a double bed room and offered an extra mattress as an alternative. This arrangement was highly inconvenient and not what was promised at the time of booking. In conclusion, this entire experience has left me deeply dissatisfied and disillusioned. I urge you to address these issues promptly and take appropriate measures to ensure such incidents are not repeated in the future. As a valued customer, i expect better service and transparency. Regards vikash sharma.