Explorer08016768157
June 11, 2024
We celebrated our first wedding anniversary on 5th June. My experience started with the first call which I had with Ms Shanti at Reservation desk - she was quite knowledgeable and helpful and answered all our queries without hesitation, we tried calling up other hotels in the city to get a good deal - we ended up calling Radisson again where we were routed to Ms Saumya at the reservation desk - quite a wonderful lady, she was very professional, courteous and jolly, she was an entire encyclopedia and knew exactly what she was talking about, she really owned our conversation with her!. She gave a tailored deal which we couldn't deny and confirmed the reservation on the spot! Staff like her is really an asset to Radisson Indore. While checking in we met Mr Shouvik - very professional, kind and he gave a warm welcome, Front-end staff like him make every penny worthwhile. Madhavji and his kindness and chivalry, exemplified by offering to carry our handbags, it demonstrates his commitment to guest satisfaction. Coming to our culinary experience -Mr. Pankaj’s attentive service, frequent checking on us, and generous smile made dining a pleasure. His morning breakfast visit to ensure everything was up to par is commendable. Also would like to mention Ms Poonam who went an extra mile to get something out of the buffet really shows her dedication to guest preferences. Breakfast spread was really awesome - housekeeping staff was very prompt and maintained all hygiene standards.