Hotels Near Sullivan Hardware & Garden in Indianapolis

Unexpectedly very special boutique hotel, worth a visit to Indianapolis

Ugh. That’s just it. We had a studio for a few weeks because a family member was receiving medical treatment at IU health. The staff in general is very friendly and tries to be helpful. But, this place is run down and crappy. First, it’s like it was semi-renovated recently. Like they put newer furniture in the but the guts of the place are still old. The location of this hotel was fine for that purpose. Kinda off of the beaten downtown path, so generally quiet. But things aren’t as walkable. The kitchen appliances weren’t great, but whatever. The cabinets & drawers were dirty/sticky inside. Also, our room was missing things. I have no doubt previous guests stole or threw out things, but they still need to properly restock. We had 3 mugs, but one glass. Four knives, three forks, and one spoon. No serving/cooking utensils. One small pot, no frying pan or saucepan. No measuring cups/spoons. Etc. I’ve stayed in enough extended stay type of places to understand the basics they don’t care about. Then other things like.. you had to be careful not to push on the light switch in the toilet/shower part of the bathroom because the lights would stop working. The up button didn’t work on the thermostat so if it was too cold I’d have to shut it off to reset it to 70 whatever. Two of the four windows were blocked by the desk, which based on photos was an add when the “remodeling” happened. Then there were just the issues with other patrons. ********* isn’t legal in Indiana. As a smoke free hotel the hotel needs to do more about the obnoxiously strong smell of **** in the hallways and elevators, especially on the weekends. Or, to also rid the hallways of cooking smells, they need better ventilation. Finally, as others have said, the breakfast isn’t great. The selection definitely wasn’t up to the standards of what I’d expect from a Residence Inn level hotel. If I wanted to stay at a place with a kitchenette I’d probably opt for the Hyatt House, which is also usually cheaper.

The hotel is very nice and clean for an older building. The location is perfect for all the fun things to do in downtown Indy. What really made this stay spectacular was that every working we encountered was incredibly friendly and helpful. There was a nice man greeting us as we entered and waited in a short line to check in. This was during a very busy night with a major sporting event. The front desk was super friendly, and the two ladies working breakfast were as sweet and helpful as can be. We really felt like we were part of their family. Thanks for a great stay!!

The surrounding environment is very good and several attractions are within walking distance. Health is worse. I stayed for two nights. On the second day, in addition to finishing the bed, I changed the towel and the others were not cleaned. The garbage on the ground was still there the day before. There is a white pillowcase on the coffee table. Some dirty. It is estimated that the cleaning staff wiped the coffee table with a pillow towel. In addition, the coffee table was not wiped, and the milk stains of the previous day were still there. The drain of the bathtub pulls a bunch of hair. Health needs to be improved!

Room 2618 was a beautiful room. A few comments: 1) The room door was slightly misaligned and did not shut. They did fix it very quickly. 2) The internet went out on Thursday for 6+ hours Overall, the experience was great. The staff was very helpful and knowledgeable. The room was cleaned daily, which is different from many hotels currently.

I just stayed in a train car room - it was dirty & in serious need of updating. The furniture is threadbare & chipped. There is dust in the vents & walls by the vents. Dirty handprints on the walls, carpet felt old, sink got easily clogged and backed up with water. The adjoining door was warped so we couldn’t open it to visit our family in the next room. The AC made a ringing noise every time it ran. The windows look out to interior hallways with very bright interior lights, and the shades didn’t block the light at night. Overall, the room felt like a bad motel. Beware!