Hyatt Regency Indianapolis

A nice hotel and surrounded by good eatery and such, but the cleanliness was not up to par in our room.

We were very satisfied with how nice this hotel was. It was updated and clean with a courteous staff. We will be back!

I haven’t even checked out yet! Being sure to leave a great review with a horrible rating. Let’s start with the fact I couldn’t even have a drink because bar was closed no bartender.! Next I couldn’t adjust volume on my tv.! They gave me another remote which didn’t work so tv was extremely loud.! Even got complaints from neighbors.! Woke up next morning ready to eat breakfast and super rude lady at the desk said nope they are shut down not serving this morning.! Wow! What about my $12 I paid? “It doesn’t show you paid, if you did we will refund it with check out”. Either way horrible stay don’t book this hotel.! Got next door to residence! Not worth the money for no bar or no food.! Or no Phkkin tv.!!

First time see taking and was super impressed. Will recommend to anyone and will definitely stay again.

I did not like parking garage. I know it is public,but really. It was hard to navigate-dark-dingy. Also everything including leaving the parking garage, was by credit card. didn't work for me. Room was clean, just a little pricy for a one night stay to see grand-daughter perform at convention center

Went for All-Star game. Valet parking was easy - expensive compared to other options in the area, but easy. Our toilet was running on check in and all night but we weren't going to spend much time in the room anyway. I read a similar review which stated the toilet problem as well so didn't bother calling since maintenance wasn't able to fix for them. Room temp was hard to keep comfortable, beds were good. For one night, it was sufficient. Starbucks in the lobby was convenient.

I booked this hotel for a quick getaway birthday trip with my partner. I called a few days before to let them know that we were celebrating a birthday and they were so kind! After we checked in, they had a delicious piece of chocolate cake brought up to the room with a birthday card. They also allowed me to upgrade to a suite after I realized I had made a mistake with my booking. The hotel itself was clean and enjoyable with a large bar area and other nice amenities like a pool and restaurants. Thank you to the staff!

The staff was great! Two restaurants on the property, both had amazing food. Starbucks in the lobby was a plus. Only think i didn't like was the comforter, it was like a duvet in 2 sheets and didn't stay in place while sleeping.

Room gets very cold during the winter time because their air conditioning system is malfunctioning, and it’s not only about my room because my two colleagues had exactly the same opinion about their room temperature. And if I tell that to their front desk, then they’ll come and fix it right away but it gets cold again on the next day. I wonder if they’re setting a “timer” or something.