Guest User
April 13, 2024
The management at Comfort Inn seems to have one goal in mind, to provide excellent service. I made the reservation online and then decided to arrive a day early. The 1-800 number wanted to increase my charge for all the nights of our stay just because we wanted to arrive a day earlier. I contacted the hotel directly and was able to keep our lower rates for our original reservation and add on the additional night. Upon arrival we immediately noticed the fresh smell of the hotel. The front desk gentleman was so accommodating in putting us in a room next to our friends. While the rooms were on the small size, they were clean. The beds were comfortable. There were a few signs of wear around the air condition unit, but it did not affect its use. Even though the bathrooms are very small, the vanity is large with plenty of storage. Water pressure in the shower was very good. Breakfast was simple, eggs, sausage, biscuits and gravy, waffles with muffins, bread, and bagels. The one negative was the coffee. It was awful! Overall, if ever in the area again, we would definitely stay at the Comfort Inn at the Pyramids.